The Church of Jesus Christ of Latter-day Saints

Suddenly, I can no longer open any trees in FamilySearch, no matter which way I try-directly, person, find, from the gallery, no way. Yet, all other FamilySearch functions appear to work normally. From my other computer, I can open the trees, so this appears to be a problem with my actual computer. ...

The partial sync process only takes about 10-15 seconds, so I don't believe it is a timeout issue unless LDS Tools has a very short timeout. I have made multiple attempts to sync back-to-back....it simply won't sync. Thanks for your thoughts. I will try it at my sons home this weekend who has fiber ...

Tim suggested I post this. I use an ASUS tablet Model ME302 running Android version 4.3. I have used this tablet and LDS Tools for a couple of years with no problems. Now, when I try to open LDS Tools, it wants to sync. I sign in, it authenticates, prepares to sync, and begins syncing. At about 2/3 ...

I'm sorry...I discovered last night that while the legal name changed in MLS when the civil marriage was recorded, the preferred name retained the prior name. Resolved. Thank you.

The legal surname, preferred name, and household name listed for the member are all showing as correct. However, the pull-down list (or select a member list) when selecting the Individual Record to review still shows the former last name; she is not listed with her new last name.

Last name of member was changed by virtue of a civil marriage. The new name reflects accurately on the member records of both the member and spouse, but the name of the member whose last name changed is still the old last name in MLS listings (e.g., can't find the member under the new married name i...

Speaking for all the priesthood and auxiliary secretaries in our ward, they would very much appreciate being able to have secretary resources such as printing rolls and birthday lists from the web. I thought they could do this by virtue of their standard calling in MLS, but they have no access to th...

Receive "Service error detected. The session may have timed out." when trying to delete Events. (note: same error as when trying to delete classes). I serve as the ward clerk, using Windows 7 and IE9.

Thank you.

I guess Ward Clerks should have more tech savy than me :-( Thank you for your patience. I do not understand the instruction to edit susequent events and manually select the lessons. Editing events appears to just add events like conferences. I do not see where you can manually select lessons for a s...