Tech Forum

You cannot get a security reset on weekends. Is this still true? I was told by an HQ support representative a few months ago, that except for a small window on Sundays, a security reset could be requested any time. Yeah, they can be reset by most anyone at GSD, even after hours and weekends. If you...

The only problem is it requires a good amount of zoom since it is is so far away from the pulpit. We were using a PTZ camera with only 10x optical zoom, which was fine when the camera was on a tripod a couple of rows from the pulpit. But when mounted at the back of the chapel, wasn't adequate for u...

lajackson wrote: ↑Tue Oct 19, 2021 4:01 pm You cannot get a security reset on weekends.

Is this still true? I was told by an HQ support representative a few months ago, that except for a small window on Sundays, a security reset could be requested any time.

Has anyone successfully used the ATEM Streaming Bridge with an HDMI connection to the podium and an SDI connection in lieu of the building camera feed? I can get the HDMI to work perfectly, but my SDI connection doesn't work at all. I tried two different bridges to no avail. I'm trying to push the ...

A couple of weeks ago, I worked with a church support person, investigating WAN outages at one of our meetinghouses. He commented to me that the feature your are referring to, had been removed from TM. He didn't provide additional information as to why or if similar functionality would be returning....

We have hum issues with wireless mics connected to the sound systems in all 4 of our meetinghouses. We use this DI box, which has worked well for us.

Make sure the unit accounts are in the Administrators group in Windows.

Some access points/WiFi extenders have an Ethernet port, to which you could connect a client. I'm wondering if you were to establish a wireless connection to a hot spot from such a device and then connect the meetinghouse firewall WAN port to the Ethernet port of the extender, that should give the f...

russellhltn wrote:29.7 is the section you want to look for.

Direct link to handbook section 29.7.

Yes, if you have the event code, you can replay a public event, until it auto-deletes. Since the event codes don't seem to be available after the fact, my solution has been to copy the event codes for each scheduled meeting in advance, just in case there is a need to review a meeting.