Search found 11 matches

by champted
Thu Jul 09, 2015 7:15 pm
Forum: Help Center Website (Formerly RKATS)
Topic: clerksupport site displaying in Spanish
Replies: 3
Views: 5897

Re: clerksupport site displaying in Spanish

lds.org does that from time to time. Not sure why they have such a hard time figuring out the default language. Works fine for me, but it was giving me grief a few weeks ago. I just edit the url. I am having this problem now. When I edit the URL from spa to eng, the page I land on says that I'm in ...
by champted
Sun Jan 06, 2013 3:08 pm
Forum: General Clerk Discussions
Topic: Finance Clerk cannot access clerk.lds.org
Replies: 3
Views: 1213

Re: Finance Clerk cannot access clerk.lds.org

Does auditing.lds.org have the training your looking for? The current finance training is on the Record-Keeping and Technology Support site (there's no need to go through Clerk Resources). Sign in and then choose "Finance" on the left side under "Topics". Both of those are what ...
by champted
Sun Jan 06, 2013 7:12 am
Forum: General Clerk Discussions
Topic: Finance Clerk cannot access clerk.lds.org
Replies: 3
Views: 1213

Finance Clerk cannot access clerk.lds.org

I am the assistant branch clerk for finances, and am listed as such in cdol.lds.org , to which I have access. When I try to log on to clerk.lds.org, I get an "Access Denied" screen. This is making it difficult to take the auditing training that I need to do before our next audit <grin>. --...
by champted
Sun Feb 21, 2010 8:31 pm
Forum: Family History Centers
Topic: FHC new PC installation hung
Replies: 15
Views: 4537

SOLVED: FHC new PC installation hung

I ran into this same problem. Do not shut down or reboot the computer! You will lose the rest of the software installs. Worse yet you will not be able to get Sophos installed. There is an interactive FamilySearch 2.2.7 dialog box hidden behind an installation graphic box. I can't remember what the ...
by champted
Wed Feb 17, 2010 8:12 pm
Forum: Family History Centers
Topic: FHC new PC installation hung
Replies: 15
Views: 4537

FHC new PC installation hung

The Lite Touch Installation of FHC Desktop 5.9 is hung about half-way through "Installing FamilySearch 2.27", and has been for about half an hour. Windows XP Task Manager says the application is running, but it also says the CPU usage is 0%. The disk activity light on the Optiplex 780 is flashing a ...
by champted
Thu Nov 26, 2009 6:32 pm
Forum: Clerk Computers
Topic: Windows XP logon problem
Replies: 7
Views: 2393

SOLVED: Windows XP logon problem

Problem is fixed, and the CLERK logon has been restored to normal operation. Thank you to all who replied; all the posts and PMs were helpful in some way. As it turns out, I did find the password for the administrative Windows user that I created at installation time (as mentioned by Alan_Brown), an...
by champted
Sun Nov 22, 2009 9:09 pm
Forum: Clerk Computers
Topic: Windows XP logon problem
Replies: 7
Views: 2393

Thank you both for your quick replies, and for the info therein. Alan, I'm pretty sure I did that when I set them up, but I can't remember the password I assigned to the account I created. I'll need to do a thorough search of my usual hidey-holes in the clerks' office when I get back to church later...
by champted
Sun Nov 22, 2009 7:59 pm
Forum: Clerk Computers
Topic: Windows XP logon problem
Replies: 7
Views: 2393

Windows XP logon problem

I am a district computer specialist in a rural area. The clerk PC in a branch 50 miles away will not allow us to log into Windows XP as CLERK, which has been their standard username since I installed the PC about 4 years ago. As far as I can tell, nobody has attempted to change the password for the ...
by champted
Mon Sep 01, 2008 6:06 pm
Forum: Announcements & Policies
Topic: Tech Talk Follow Up
Replies: 71
Views: 25201

Low Bandwidth Users

In post #22 on August 29, I asked: Q 1. Would it be possible to have an audio-only stream for low- or moderate-bandwidth users next time? Q 2. If I attempt to view the archived Tech Talk when it comes out, will it be a stream only, or will it be available in some downloadable form that I can play lo...
by champted
Fri Aug 29, 2008 3:49 am
Forum: Announcements & Policies
Topic: Tech Talk Follow Up
Replies: 71
Views: 25201

Low Bandwidth Users

Thankx very much for doing the Tech Talk(s). I am looking forward to viewing last night's program and those in the future. Unfortunately, I wasn't able to follow the Tech Talk as it happened. My Windows 98 / Windows Media Player 9 setup wouldn't connect to it at all. My PCLinuxOS / Firefox / mplayer...

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