Search found 8 matches

by davidbann
Sat Nov 28, 2020 10:27 am
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1247

Re: Webcast Sound Problem for Some

We are broadcasting via Teradek where the chapel main sound system is fed directly into the Teradek What kind of connection are you using? If it's a standard 3.5mm to 3.5mm cable, I'd suggest setting the Teradek to "left only". The chapel is a single channel feed and the Teradek is expect...
by davidbann
Sun Nov 15, 2020 3:57 am
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1247

Re: Webcast Sound Problem for Some

Hi Russell,

Yes, it is 3.5 to 3.5 - I will check it out and see if I have set to left only yet or not. If not, would that potentially cause that some viewers get the correct sound while others don't?
by davidbann
Sun Nov 15, 2020 3:10 am
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1247

Webcast Sound Problem for Some

Hi there, We have started broadcasting sacrament services using the church webcast system. Everything is working fine, and for most members they receive the broadcast with no problem. Some people on the other hand have problems with the sound - they have reported that either the sound is scrambled (...
by davidbann
Sun Mar 05, 2017 10:03 pm
Forum: Church Account
Topic: This account recovery option is not available for this account.
Replies: 2
Views: 559

Re: This account recovery option is not available for this account.

Thanks Samuel

Upon further digging I found that we could reset the account using her MRN. First step was to find out her username with MRN and birth date, then to reset her password using her username, MRN and birth date.

Thanks for the response
by davidbann
Sun Mar 05, 2017 10:45 am
Forum: Church Account
Topic: This account recovery option is not available for this account.
Replies: 2
Views: 559

This account recovery option is not available for this account.

Hi there, One of the members of my ward is having trouble logging into her LDS account. When she tries to register, she is told that her MRN is already linked to an account. When she tries to perform an account recovery, it tells her that "this account recovery option is not available for this ...
by davidbann
Mon Feb 16, 2015 10:00 am
Forum: Reports and Forms
Topic: Sacrament Meeting Agenda
Replies: 14
Views: 29563

Re: Sacrament Meeting Agenda

Thank you - this is brilliant!
by davidbann
Thu Jul 10, 2014 3:56 am
Forum: Calendar
Topic: Import iCal Not Working
Replies: 3
Views: 688

Import iCal Not Working

Hi there, I am trying to update our stake calendar. I am the Stake Executive Clerk and I have access to update the calendar. When I try the import iCal utility, when I select the "New Calendar" dropdown it does not give me any calendars to select. How do I get to select the stake calendar ...
by davidbann
Tue Jan 08, 2013 11:20 pm
Forum: Main Church Website
Topic: Printing not great
Replies: 1
Views: 362

Printing not great

Hi there, I'm not really sure where to give feedback on the lds.org website, so trying it here - let me know if there is a more appropriate channel... When trying to print using the small print icon on the website at https://www.lds.org/youth/learn/ap/godhead/know?lang=eng the printed pages are not ...

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