Search found 85 matches

by jpjones~ogr
Thu May 12, 2022 6:47 pm
Forum: Church Account
Topic: Member Tool Services Unavailable
Replies: 5
Views: 530

Re: Member Tool Services Unavailable

I just started getting invalid username/password messages, so I came here looking for understanding. Combining this thread with current and past experiences, I suspect that Tools access is broken due to what seems to be ongoing fixes to main Church IT systems. One Tools access temporary workaround w...
by jpjones~ogr
Fri May 06, 2022 3:50 pm
Forum: Main Church Website
Topic: Discover Service Missionary Opportunities
Replies: 6
Views: 822

Re: Discover Service Missionary Opportunities

This message may qualify as a new topic, but I'm hesitant to do so, and it seems to add to the earlier discussion. Today I learned from an area CSM coordinator that the current Senior Service Missionary System (or CSM) is being replaced. A new system is expected to be generally available in June or ...
by jpjones~ogr
Sun Jan 09, 2022 3:01 pm
Forum: Getting Started for New Clerks
Topic: Two EQ Secretaries
Replies: 23
Views: 3246

Re: Two EQ Secretaries

Cool ! Thanks muchly ! I didn't bother to check out the Edit button. Finding Church website features seems quite like discovering Easter eggs in video games or PC software. However, it would be really nice to have written references or instruction, at least for functions/features that are new or tha...
by jpjones~ogr
Thu Dec 30, 2021 10:39 am
Forum: Getting Started for New Clerks
Topic: Two EQ Secretaries
Replies: 23
Views: 3246

Re: Two EQ Secretaries

I'm curious about where in LCR the option for splitting an Elders Quorum is. With ward clerk access I haven't found it, however bishops see features/functions clerks can't, so splitting an EQ may be a feature that's hidden from clerks as well. YSA wards having two EQ's makes sense. We have a few nea...
by jpjones~ogr
Mon Dec 27, 2021 11:35 am
Forum: Getting Started for New Clerks
Topic: Two EQ Secretaries
Replies: 23
Views: 3246

Re: Two EQ Secretaries

Having two Elders Quorums in a unit is an interesting topic. Historically, I've known that second quorums are possibilities, though I haven't come across a unit with enough Elders or High Priests (the Elders break point seemed high, like 70 or more) to qualify for one. Of course, High Priests quorum...
by jpjones~ogr
Mon Dec 13, 2021 10:30 am
Forum: Leader and Clerk Resources
Topic: Donation Batch not processing
Replies: 5
Views: 2871

Re: Donation Batch not processing

Processing our first donations batch via LCR went well yesterday. After logging in we opened a second browser tab to expense processing. Our finance clerk and I paid attention to steps, messages, and buttons so repetition would be easier. For second approval the clerk was forced out, the bishopric m...
by jpjones~ogr
Mon Dec 13, 2021 9:44 am
Forum: Leader and Clerk Resources
Topic: Donation Batch not processing
Replies: 5
Views: 2871

Re: Donation Batch not processing

Sure seems like a Church IT (Global Services) issue to me. They may need to reset something, or work some other magic. Unfortunately they generally aren't available Sundays. You could report incidents on Sundays via Help / Contact Us from LCR pages. This even allows adding attachments, maybe like sc...
by jpjones~ogr
Fri Dec 10, 2021 4:51 pm
Forum: Local Unit Finance
Topic: LCR donations - new member
Replies: 5
Views: 407

Re: LCR donations - new member

Not long after learning of assistant clerk access rights in LCR (kinda like a software Easter egg) we reassigned our membership clerk to it. He already helped with weekly donations, so expanding his capabilities makes operating without me easier. We coordinated with our stake about the change and th...
by jpjones~ogr
Thu Dec 09, 2021 11:36 pm
Forum: Local Unit Finance
Topic: LCR donations - new member
Replies: 5
Views: 407

Re: LCR donations - new member

I've been avoiding processing donations in LCR because of debilitating glitches that happened early in the roll out, and may be starting to develop again. However, last Sunday I fiddled with it again and got shut down by the member record number requirement. Personally I don't expect any of my ward ...
by jpjones~ogr
Thu Dec 09, 2021 11:10 pm
Forum: Leader and Clerk Resources
Topic: Update that forbids access to LCR at the website?
Replies: 7
Views: 371

Re: Update that forbids access to LCR at the website?

My guess would be web server failure(s), which seem more common than I would expect. Reporting such events to Global Services will at least add data points to their problem tracking system.

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