The Church of Jesus Christ of Latter-day Saints

While not proof, I find it interesting that the Teradek had to be restarted. That suggests the problem might be with it rather than the Webcast server. Others have noted that the Teradek gets pretty warm. I notice that the box shows the device mounted vertically, which allows the heat to escape fro...

Today during our general session of stake conference, the Teradek lost connection to the servers and couldn't reconnect. Internet was completely fine on our end and I had an engineer with me who immediately checked the local comcast node and it was green across the board. Had to restart the Teradek ...

Probably moot anyway now that we've been asked to move to other platforms. This is not moot, the existing platform is still widely used for stake conferences as designed, the historical report is useless without a TON of time to process that data. The API (which access appears to have been shut off...

Thank you for the replies. I have passed them on. I for one, LOVE THE WEBCASTING system, it makes things SO EASY! We just finished our stake conference, in which we had pre-recorded all talks and prayers (except for stake presidency), and had a GA join via Zoom. (And his output was put into the webc...

Is there a way to download the statistics of the webcast event after the meeting is done? We just held a VERY successful stake conference, in which we pre-recorded all talks/prayers (except for the stake presidency), and it turned out quite well. I was wanting to get the Individual Site statistics i...

Today I had a friend contact me about the best way to stream sacrament meetings in his buildings, I pointed him to this website and to using the Meetinghouse Webcasting web interface (webcast.churchofjesuschrist.org), he went to his bishop to ask about this (he is the executive secretary) and the bi...

On the bottom programmable power strip, outlets 2, 3, & 4 turns on. When 2, turns on, the HDMI distribution comes back to life, and the Extron HDMI faceplates come back on. I'd report it to FM. All they'd have to do is move the power for the HDMI distribution system to an always on plug. No pro...

russellhltn wrote:The problem I've had is that when the presidency leaves the stand, they turn off the power out of habit. There goes the audio for the chapel.

Except in this setup they do that, and we lose the video and audio feed for about 90 seconds. (The longest 90 seconds ever!!)

At first glance, that seems like a good idea. Most of the time, any video is either going to originate from the chapel, or the chapel will be part of it. Either way, the chapel sound system will be on. That is all well and good, however, it does present a problem. (I am having trouble articulating ...

My stake center just had a new audio/video distribution system installed. Works quite well so far. However I noticed a quirk, and I am not sure if this is by design, or an error was made in programming. (If you have one of the new systems with the Extron selectors, please chime in.) When the chapel ...