Search found 3 matches

by denbaj
Mon May 13, 2019 11:42 am
Forum: Church Account
Topic: Password won't work on single computer
Replies: 7
Views: 615

Re: Password won't work on single computer

This is happening to me, as well. I can't sign in on my desktop (even after waiting a half hour or a day) but can sign in just fine to familysearch.org on the same desktop. I can sign in with no problems on my Android phone and on my laptop.
by denbaj
Sun Apr 28, 2019 9:47 pm
Forum: Church Account
Topic: Registration for child under 13
Replies: 7
Views: 1405

Re: Registration for child under 13

le saque cuenta a mis hijos pero perdi el papel donde anote el usuario y contraseƱa, como puedo recuperarla Si no ha encontrado como hacerlo, en el primer pagina, puede tocar que olvido el usuario. Cuando la proxima pagina pide un numero de telefono movil, hay una flecha a la derecha donde ud. pued...
by denbaj
Sun Apr 28, 2019 9:36 pm
Forum: Church Account
Topic: Registration for child under 13
Replies: 7
Views: 1405

Re: Registration for child under 13

We have found this problem often when parents use their email to try to give consent for their child under 13. In this case, if you phone the FamilySearch help number (1-866-406-1830 open 24/7, think: 1-866-April 6, 1830) they will be able to fix it. To avoid this issue for others who may not have s...

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