Tech Forum

jdlessley wrote: ↑Sun Aug 29, 2021 4:27 pm

jsorens6 wrote: ↑Sun Aug 29, 2021 4:15 pmAny suggestions on how to clear the action item?

There is nothing you can do. Call the Global Services Department (GSD) for help. If it is a programming bug they can get the ticket started.

Called today, thanks! They were unfamiliar with the all of it, so we'll see what they come up with.

On the new balances tab on the financial statement that we have to sign off on there is now an Action Item for us titled Returned Missionaries with A Balance. Both of the returned missionaries listed have not been in our ward for many years and both notifications are now 9 years old according to the...

Follow up if anyone is following this thread...........we never did resolve the issue. The hum has been consistent through multiple configurations and Vidiu units. I finally figured out a workaround yesterday though! I pulled out one of the hearing assist devices and used the the audio off that to p...

bretbassett wrote:Please find attached a document that illustrates how to setup the Teradek hardware device to run on the Church Webcast Service.

Are there any updated instructions now to reflect the recent changes?

I am plugging in the HDMI cable into my laptop. I've tried it on 2 different laptops and on OBS and Zoom, but it doesn't get recognized. Are you sure that's a HDMI input? All laptops I've seen have only HDMI outputs to feed external monitors. You probably need a HDMI to USB adapter. I have used thi...

I am plugging in the HDMI cable into my laptop. I've tried it on 2 different laptops and on OBS and Zoom, but it doesn't get recognized. Are you sure that's a HDMI input? All laptops I've seen have only HDMI outputs to feed external monitors. You probably need a HDMI to USB adapter. Ha! I am not su...

Has anyone else had trouble with the church camera not being recognized when plugging into a laptop? I tried this OBS setup, but when I select the camera I only have my laptop webcam and the OBS virtual camera. We have the camera going out into an HDMI converter and then I am plugging in the HDMI ca...

Update.... FM group is replacing our Teradek unit this week. They haven't been able to figure out what has been causing the problem yet. Fingers crossed! Your previous post mentioned you moved the Teradek to the chapel and you no longer had any "hum" issues. So it can't be a bad Teradek. ...

Update.... FM group is replacing our Teradek unit this week. They haven't been able to figure out what has been causing the problem yet. Fingers crossed!

jonesrk wrote:You can submit feedback in CDOL to get that updated

Will do thanks!