The Church of Jesus Christ of Latter-day Saints

Follow up if anyone is following this thread...........we never did resolve the issue. The hum has been consistent through multiple configurations and Vidiu units. I finally figured out a workaround yesterday though! I pulled out one of the hearing assist devices and used the the audio off that to p...

bretbassett wrote:Please find attached a document that illustrates how to setup the Teradek hardware device to run on the Church Webcast Service.

Are there any updated instructions now to reflect the recent changes?

I am plugging in the HDMI cable into my laptop. I've tried it on 2 different laptops and on OBS and Zoom, but it doesn't get recognized. Are you sure that's a HDMI input? All laptops I've seen have only HDMI outputs to feed external monitors. You probably need a HDMI to USB adapter. I have used thi...

I am plugging in the HDMI cable into my laptop. I've tried it on 2 different laptops and on OBS and Zoom, but it doesn't get recognized. Are you sure that's a HDMI input? All laptops I've seen have only HDMI outputs to feed external monitors. You probably need a HDMI to USB adapter. Ha! I am not su...

Has anyone else had trouble with the church camera not being recognized when plugging into a laptop? I tried this OBS setup, but when I select the camera I only have my laptop webcam and the OBS virtual camera. We have the camera going out into an HDMI converter and then I am plugging in the HDMI ca...

Update.... FM group is replacing our Teradek unit this week. They haven't been able to figure out what has been causing the problem yet. Fingers crossed! Your previous post mentioned you moved the Teradek to the chapel and you no longer had any "hum" issues. So it can't be a bad Teradek. ...

Update.... FM group is replacing our Teradek unit this week. They haven't been able to figure out what has been causing the problem yet. Fingers crossed!

jonesrk wrote:You can submit feedback in CDOL to get that updated

Will do thanks!

Unit number 2173638 incorrectly identifies the city that the camp is located in as "Cennersville" it should read "Connersville".

I'm hoping that a post here can it easily corrected.

We had this same problem in our satellite rack. We could not isolate or remove it. We have all old analog gear, nothing new or HDMI in that rack other than the scaler for the camera feed to convert video to HDMI. We ended up moving the Teradek to the Chapel and using the audio out from the chapel a...