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by jebarlow
Wed Sep 18, 2019 11:35 am
Forum: Church Account
Topic: Unable to sign in after password reset
Replies: 98
Views: 82079

cannot remember login or password do not know the email address

As a counselor in the bishopric I am trying to help a member login to their account to take care of some personal business. They had a friend, who is no longer available, help them set up their original login and password. Is there any way the church can just set back the account so we can start over?

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