Search found 4 matches

by jmcbjccluff
Sat Nov 14, 2020 7:48 pm
Forum: iPhone/iPad Member Tools App
Topic: Stuck in a never ending update loop for two weeks now
Replies: 2
Views: 310

Re: Stuck in a never ending update loop for two weeks now

After changing my password to 12 characters, I was able to login to the Member Tools App and not get the login error, even though my previous password was valid and would let me login online.
by jmcbjccluff
Sat Nov 14, 2020 7:33 pm
Forum: iPhone/iPad Member Tools App
Topic: Member Tools App Login Error - SOLVED
Replies: 2
Views: 318

Re: Member Tools App Login Error - SOLVED

No, my previous password was only letters and numbers, but was less than 12 characters previously.
by jmcbjccluff
Thu Nov 12, 2020 9:03 am
Forum: iPhone/iPad Member Tools App
Topic: Member Tools App Login Error - SOLVED
Replies: 2
Views: 318

Member Tools App Login Error - SOLVED

I was unable to login to the Member Tools App on my iPad after one of the updates, even though my Username and Password would let me login to the church website online and view the ward directory. I finally figured out that my password had to be changed to 12 characters (even though it worked online...
by jmcbjccluff
Thu Nov 12, 2020 8:52 am
Forum: iPhone/iPad Member Tools App
Topic: LDS tools will not sign in after 4.0.0 update
Replies: 21
Views: 1381

Re: LDS tools will not sign in after 4.0.0 update

I don't use Member tools that often, but I finally figured out in my situation that my login error was due to not have a password that was 12 characters. My old password was valid and would let me login online, but would not let me login to the Member Tools App after one of the updates, it would jus...

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