Search found 30 matches

by kcowolf
Sat Sep 05, 2020 9:07 am
Forum: Notes and Journal, and Online Scriptures
Topic: not loading?
Replies: 13
Views: 383

Re: not loading?

I checked this again today and it's working now. I hadn't tried clearing my cookies, but I'll keep that in mind in case I see this again.
by kcowolf
Thu Sep 03, 2020 7:31 pm
Forum: Notes and Journal, and Online Scriptures
Topic: not loading?
Replies: 13
Views: 383

Re: not loading?

Seeing the same thing -- scripture content isn't loading for me; I'm just seeing a blank page after a long delay.

(Additional detail: I saw this in both Firefox and Edge/Chromium on Windows 10.)
by kcowolf
Tue Aug 27, 2019 4:35 pm
Forum: Non-Interactive Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 1161

Re: Teradek video does not always start

I had a similar experience with our Vidiu in our recent stake conference. The preview window showed the Terradek logo and "no video available"; when I tried to broadcast, the portal showed it was getting a receive rate of 0 from our site. I tested the video signal going into our HDMI conve...
by kcowolf
Sun Jan 29, 2017 7:09 pm
Forum: Non-Interactive Webcasting
Topic: Webcast drops for a few minutes
Replies: 1
Views: 614

Re: Webcast drops for a few minutes

Additional information:

We used Low quality video and Mobile quality audio, and the media server was mhw2-centralus2. For this morning's session we used the same video/audio quality and mhw2-centralus4; the receive rate dipped once to just above the target, but never dropped to zero.
by kcowolf
Sun Jan 29, 2017 7:05 pm
Forum: Non-Interactive Webcasting
Topic: portal.ldswebcast.org is down right now
Replies: 23
Views: 5164

Re: portal.ldswebcast.org is down right now

The portal website went down for me around 11:15 AM today (Central time). The broadcast seemed to continue to work, but if anyone refreshed the page or navigated away from it, it wouldn't reload until around 11:30.
by kcowolf
Sun Jan 29, 2017 12:35 am
Forum: Non-Interactive Webcasting
Topic: Webcast drops for a few minutes
Replies: 1
Views: 614

Webcast drops for a few minutes

Ever since we switched to using portal.ldswebcast.org, we've seen an issue where the webcast will go down for a few minutes at the broadcast site. This has happened at least once in each of the last three conferences we've had. It occurred again tonight during our Saturday night session -- it went d...
by kcowolf
Tue May 12, 2015 8:17 pm
Forum: Receiving Internet Broadcasts
Topic: Face to Face technical difficulties
Replies: 10
Views: 3757

Re: Face to Face technical difficulties

I was streaming using the Wi-fi. I would've needed to have a long Ethernet cable ready to run from the pulpit to the Clerk's Office (or ideally I should've planned to set that up from the beginning). If we have an Ethernet port closer to the pulpit I'm not aware of it. I did ask everyone to disconne...
by kcowolf
Tue May 12, 2015 7:57 pm
Forum: Receiving Internet Broadcasts
Topic: Face to Face technical difficulties
Replies: 10
Views: 3757

Face to Face technical difficulties

My stake held an event where the youth gathered to watch the Face to Face broadcast with Elder Bednar. I was asked to set up the equipment and handle the broadcast. Unfortunately, the video froze up various times during the event, sometimes to where I had to refresh the page and force it to reconnec...
by kcowolf
Sun Apr 22, 2012 8:23 am
Forum: Leader and Clerk Resources
Topic: Firefox problems with Handbook 1 and 2?
Replies: 1
Views: 535

Firefox problems with Handbook 1 and 2?

Is anyone else seeing a problem with Handbook 1 and 2 in Firefox? I'm using Firefox 11.0 and when I click on section links (5.1 Member Missionary Work) the subsection links appear but the content does not. I use AdBlockPlus, NoScript, and Cookie Monster, but I've added the church sites, and I tried ...
by kcowolf
Sun Sep 04, 2011 4:04 pm
Forum: General Clerk Discussions
Topic: Sending confidential information through email
Replies: 3
Views: 1080

Thanks for the split and for the links. I'll read up on those.

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