Tech Forum

I'm adding my voice here - I am unable to get into my Tools app. I deleted the app to start over, now it gets stuck in the updating data phase and then eventually kicks me back to the login page. Over and over. Yeah just to clarify my situation. Like LeAnn, I can’t escape the log in/sync/fail messa...

LeAnnAsayDamron wrote:Has anyone found out how to resolve this problem????

Just did my daily delete and download the app, try to update things, and fail to log in to Member Tools. Sorry to say it’s definitely not fixed.

Unfortunately, now that Gospel Living is out, only 5 members of my unit have used the circles to communicate. I have never been called to leadership so I can’t say I ever felt isolated, but the Gospel Living app has not made me feel less isolated either. Everyone I contact gets reminded of the fact ...

The app is causing this problem for many people on various devices/platforms, especially since the most recent update. No amount of updating my phone or the app or re-installing the app has helped me in any way. I’m sorry I can’t do more than confirm that many of us are sharing your frustration.