Search found 12 matches

by garnsb
Sun Jun 06, 2021 1:15 pm
Forum: Meetinghouse Internet
Topic: Usage statistics in TM?
Replies: 10
Views: 335

Re: Usage statistics in TM?

I've had reports of spotty service. In the past, I was able to see that the latency would spike. Not a direct correlation, but way better than nothing. I later learned that Comcast had an outage around the time that the latency had spiked. In order to check the service availability for a Bishop that...
by garnsb
Mon Mar 01, 2021 10:36 am
Forum: Non-Interactive Webcasting
Topic: Simple Fully Automated worship webcast with Meetinghouse Webcast
Replies: 138
Views: 8570

Re: Simple Fully Automated worship webcast with Meetinghouse Webcast

Additionally, with the new static encode URL from the Church, we can all remove a bit of load from the Church's systems by reverting back to the stock firmware Is the static URL per encoder, or only per meeting (and only when doing reoccurring meetings)? The static URL is per encoder. On the "...
by garnsb
Mon Mar 01, 2021 10:30 am
Forum: Non-Interactive Webcasting
Topic: Simple Fully Automated worship webcast with Meetinghouse Webcast
Replies: 138
Views: 8570

Re: Simple Fully Automated worship webcast with Meetinghouse Webcast

... [*] Configure Audio Settings: [list=a] [*]On the left side, click "Encoder", then click "Audio" [*]Set the following settings: [list] [*] Audio Input: HDMI [*] Sampling rate: 4800 <-- this will also be paramount to keep the video and audio in sync ... Just to make sure there...
by garnsb
Mon Mar 01, 2021 10:19 am
Forum: Non-Interactive Webcasting
Topic: Audio and Video out of Sync on Church WebCast system
Replies: 7
Views: 410

Re: Audio and Video out of Sync on Church WebCast system

Ok...after a ton of testing, I've solved the sync issues found when using the J-Tech Encoders! (This doesn't address any issues with Teradek encoders, but then I've never personally seen a sync issue with the Teradeks.) The sync issues mostly affected Chromium-based browsers, but it has been observe...
by garnsb
Mon Mar 01, 2021 10:16 am
Forum: Non-Interactive Webcasting
Topic: Simple Fully Automated worship webcast with Meetinghouse Webcast
Replies: 138
Views: 8570

Re: Simple Fully Automated worship webcast with Meetinghouse Webcast

Ok...after a ton of testing, I've solved the sync issues found when using the J-Tech Encoders! The sync issues mostly affected Chromium-based browsers, but it has been observed from time to time on Safari as well. Additionally, with the new static encode URL from the Church, we can all remove a bit ...
by garnsb
Sun Jan 24, 2021 7:26 pm
Forum: Non-Interactive Webcasting
Topic: Simple Fully Automated worship webcast with Meetinghouse Webcast
Replies: 138
Views: 8570

Re: Simple Fully Automated worship webcast with Meetinghouse Webcast

The sync issue is with the church player embedded in the webpage. Using developer tools you can get the address to the m3u8 file that describes the stream. Putting that into VLC will result in a stream that stays in sync the whole time, each time. The sync issue is sadly out of our hands...and recon...
by garnsb
Sun Jan 17, 2021 8:21 pm
Forum: Non-Interactive Webcasting
Topic: Audio and Video out of Sync on Church WebCast system
Replies: 7
Views: 410

Re: Audio and Video out of Sync on Church WebCast system

After a lot more research, the issue seems to be with the embedded player. We're able to play the chunks without any sync issue and we can play the m3u8 in VLC without any sync issue either. Playing via the embedded bitmovin player, the stream goes out of sync within a minute. After a whole sacramen...
by garnsb
Sun Jan 17, 2021 12:43 pm
Forum: Non-Interactive Webcasting
Topic: Audio and Video out of Sync on Church WebCast system
Replies: 7
Views: 410

Re: Audio and Video out of Sync on Church WebCast system

I have noticed over the past month that the longer a webcast broadcast goes on, the audio and video always gets out of sync and refreshing the browser causes the audio and video to go back in sync. ⋅ We are getting the same information reported to us in our webcast feedback surveys from i...
by garnsb
Tue Jan 12, 2021 10:40 pm
Forum: Non-Interactive Webcasting
Topic: Automatic conference call for members with no internet
Replies: 3
Views: 240

Re: Automatic conference call for members with no internet

If the church has SIP enabled on the Zoom accounts...it would work perfectly, but alas, such is not the case. :( Anyone know if that is something the church would be willing to look into? Not really sure who to ask.
by garnsb
Tue Jan 12, 2021 10:39 pm
Forum: Non-Interactive Webcasting
Topic: Automatic conference call for members with no internet
Replies: 3
Views: 240

Automatic conference call for members with no internet

We're webcasting from our buildings with a sweet one-button solution...which is so easy ward leadership can do it, but we have an additional challenge. We have several people in the stake that do not have an internet connection in their home...but they do have a phone. Has anyone found a good soluti...

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