The Church of Jesus Christ of Latter-day Saints

13 months ago, I opened a support incident with CHQ-MSS-PRODUCT MANAGEMENT-PROSELYTING regarding some people showing on the "Missionary Progress Record" report in LCR that nobody (Full-Time Missionaries, Mission Office, Ward Mission Leader, Ward Clerk, Clerk Support at CHQ) could remove fr...

The Missionary Progress Record became available to the Ward Council in Sept. 2017 (see: https://www.lds.org/mls/mbr/report/progress-record) The data for the report is pulled from the missionaries Area Book Planner database. When the report became available, I noticed that there were out-of-date entr...

She should contact her ward clerk to request the correction.

As a practical matter, the ward Elders Quorum is the only place where Stake Presidency, High Council, Bishopric, Patriarch can report their priesthood meeting attendance (or excused absence) and be assigned ministering brethren to minister to them and their families. So I believe that every Melchize...

Possibilities that I can think of 1. Duplicate membership record 2. The wrong Membership Record Number (MRN) is tied to your LDSAccount. 3. The membership record move information did not propagate properly through all of the church software systems. Work with your ward clerk to verify that your memb...

There is a BUG on the ldsaccount personal information page (https://ldsaccount.lds.org/personalInformation).
"Country" is now a REQUIRED field, but there is no entry field, or drop-down list.
There is no Feedback button on that page.

Are you saying that LCR is now integrated with a 3rd party app that maintains your "personal contact list"? What app are you using to store/manage your personal contact list? Is the new behavior specific to a certain web browser (firefox, chrome, msedge)? Is a browser add-on enabling this ...

Please add the "Household Name" field to the list of columns in the Custom Reports tool. I want to create a report showing "Household Name", "Head of House" and "Head of House and Spouse" so that I can check for incorrect "Household Name" field conte...

I tried using some of the "people finder" web sites to find "new" addresses for members a few years ago, and stopped for the same reason, they're unreliable for identifying a person's CURRENT address.

We have a senior couple serving in our ward as Welfare Service Missionaries. They routinely create food orders and commodities orders. I believe that their system privileges were setup by their mission office (Salt Lake City Inner City Mission).