Search found 183 matches

by CrockettDR
Mon Mar 15, 2021 8:07 am
Forum: Calendar
Topic: Calendar won't scroll in Safari
Replies: 15
Views: 869

Re: Calendar won't scroll in Safari

This turned out to be a Safari bug caused by Apple, that we haven't been able to fix on our end and reported to Apple. However, complaints have seemed to disappear. Hopefully they made a fix. Try upgrading Safari or your IOS if you can.
by CrockettDR
Mon Mar 15, 2021 8:04 am
Forum: Calendar
Topic: Many Timeout Errors...
Replies: 2
Views: 241

Re: Many Timeout Errors...

yes, we had a recent release that wasn't cleaning up database connections correctly, so may have caused tis during the early part of last week. We did issue a fix on Thursday. Normally you should only see these if you connection times out and you need to sign in again.
by CrockettDR
Mon Mar 15, 2021 7:55 am
Forum: Calendar
Topic: HELP! CALENDARS INADVERTENTLY DELETED!!!
Replies: 10
Views: 704

Re: HELP! CALENDARS INADVERTENTLY DELETED!!!

The user did get a bright red warning popup with a confirm. We opened an issue to strengthen the warning message issue to make it clear they the calendar will be deleted for all members of the ward/stake. The current warning is in bright red, and has to be confirmed but clearly some users are not re...
by CrockettDR
Wed Mar 10, 2021 10:18 am
Forum: Calendar
Topic: Calendar not loading and not syncing (3/7)
Replies: 3
Views: 341

Re: Calendar not loading and not syncing (3/7)

We found a bug introduced in the calendar release last week and quickly developed a fix going out today.
by CrockettDR
Sun Mar 07, 2021 11:43 am
Forum: Calendar
Topic: Calendar not loading and not syncing (3/7)
Replies: 3
Views: 341

Re: Calendar not loading and not syncing (3/7)

I just tried. the calendar is up now. Perhaps related, we are still having trouble with cookie sizes. Also try in Chrome incognito mode. If it works there but not in normal mode, that is probably the cookie problem that results when browsers are open for multiple days. Clearing cookies back a week o...
by CrockettDR
Mon Feb 22, 2021 9:26 am
Forum: Calendar
Topic: Calendar won't scroll in Safari
Replies: 15
Views: 869

Re: Calendar won't scroll in Safari

Development reports this morning that they have come up with a fix for this. We hope to have it released later this week.
by CrockettDR
Mon Feb 22, 2021 9:03 am
Forum: Calendar
Topic: Adding Administrators on Calendar
Replies: 16
Views: 1821

Re: Adding Administrators on Calendar

Admins default to the callings that we think should have that role. You have the flexibility to add more, but remember it has the power to delete calendars. At times we have seen wards with many admins lose their calendars. You shouldn't add Admins as an easy way to add editors. Instead add editors ...
by CrockettDR
Mon Feb 22, 2021 8:58 am
Forum: Calendar
Topic: Calendar won't scroll in Safari
Replies: 15
Views: 869

Re: Calendar won't scroll in Safari

Development is trying to get this figured out. Yes it suddenly happened 2-3 weeks ago without a calendar code change. For those seeing it post your Safari version and iOS version.
by CrockettDR
Mon Feb 08, 2021 12:49 pm
Forum: Calendar
Topic: Calendars exist, but cannot be managed
Replies: 2
Views: 308

Re: Calendars exist, but cannot be managed

This is a know problem with Branch to Ward migration. Please use the Feedback link on the site to request help and we can make some database table updates for your unit.
by CrockettDR
Wed Dec 09, 2020 3:09 pm
Forum: Calendar
Topic: Hyperlink in Calendar Description
Replies: 10
Views: 1526

Re: Hyperlink in Calendar Description

A minor release was made to the calendar today. Function was added to hyperlink URLs included in descriptions. It needs to be the full URL including the http/https part. They are also hyperlinked in the popup when you click on an event.

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