Search found 43 matches

by jimbaird
Thu Oct 22, 2015 10:00 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Re: Online Store ideas and suggestions.

There's currently a problem in identifying who made an order. Linking a member's log on to the order with the member's name appearing on the IROP would be helpful. Thanks for your suggestion. This is currently on the list of work to do and we will be discussing when this will be completed in our pl...
by jimbaird
Thu Oct 22, 2015 9:16 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Re: Online Store ideas and suggestions.

As far as the store layout, I'm wonder if rather than "Unit Materials" it might be better to have it as "item related to my calling". Just a thought. Russell, We went through usability testing on this issue and it was determined that the Menu "Serving in the Church" wi...
by jimbaird
Thu Oct 22, 2015 8:43 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Re: Online Store ideas and suggestions.

It'd be nice to see package tracking numbers when logged in and looking at orders you've placed, instead of relying on email messages that can easily get lost. This is especially useful if you are tracking a few different shipments. Thanks for the suggestion. We are going to modify the order detail...
by jimbaird
Thu Oct 22, 2015 8:17 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Re: Online Store ideas and suggestions.

As a corollary, it would be nice if there was an easy way online to return items that were somehow ordered in error. I'm sure the bishop would like the money back, but even if that doesn't occur, it would save printing/production costs for additional items that other units might be able to use. Rig...
by jimbaird
Thu Oct 22, 2015 8:15 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Re: Online Store ideas and suggestions.

I'd think one of the big ones would be to make it easy to pay with the right category of budget. Right now, I believe they come in as a general budget item and have to be re-categorized. If that can't be done, then enough information on the IROP to assist in the re-categorizing. Some kind of proces...
by jimbaird
Wed Oct 21, 2015 10:01 am
Forum: Leader and Clerk Resources
Topic: Online Store ideas and suggestions.
Replies: 14
Views: 1824

Online Store ideas and suggestions.

Clerks,

We are working on the 1-5 year strategy document for the Online Store. Please give us your feedback about how the Online store could improve to simplify your calling when ordering materials from the Online Store. Please post your suggestions for us to review.
by jimbaird
Tue Mar 25, 2014 8:05 am
Forum: Other Websites
Topic: tracking orders from store.lds.org
Replies: 21
Views: 15279

Re: tracking orders from store.lds.org

all,

thank you for the feedback on tracking. Are their other suggestion you have about how store.lds.org can be improved?
by jimbaird
Tue Dec 03, 2013 9:17 am
Forum: Other Websites
Topic: Requesting Magazine Subscription Feedback
Replies: 7
Views: 1932

Requesting Magazine Subscription Feedback

I am looking for feedback on magazine subscriptions. How do you subscribe, renew, and receive your magazines. What do you like about the process, what would you change about the process, I am especially interested on feedback from those who live outside the United States. What challenges are you exp...
by jimbaird
Mon Apr 15, 2013 1:39 pm
Forum: Church Account
Topic: Non-Member LDS account
Replies: 17
Views: 10093

Re: Non-Member LDS account

Non-member LDS Account allows individuals to order @ store.lds.org like a guest checkout but it also retains their orders and provides them a historical view of their orders and order details. They do not have access to the secure parts of the site.
by jimbaird
Mon Apr 15, 2013 1:34 pm
Forum: Other Websites
Topic: Error on store.lds.org
Replies: 10
Views: 2532

Re: Error on store.lds.org

Is anyone still having this problem or is everyone able to order via store.lds.org?

Go to advanced search