Search found 24 matches

by cstaber
Fri Aug 06, 2021 6:31 am
Forum: Church Account
Topic: Delete LDS Account
Replies: 22
Views: 6219

Re: Delete LDS Account

This thread sure has lived a long time with lots of outdated information in it! RE: Deleting your own account - Today, you can delete your own account by going to https://account.churchofjesuschrist.org. If you're not a church employee, you'll see "Delete Account" at the bottom of the Pers...
by cstaber
Wed Aug 04, 2021 2:23 pm
Forum: Church Account
Topic: schedule temple appointment
Replies: 20
Views: 1489

Re: schedule temple appointment

There is a long-standing issue with church webpages and cookie build-up. We usually advise trying incognito mode, but using a different browser will work too. That's still a great place to always start! Unfortunately, this is a bug that isn't solved by the standard cache/cookies/incognito. I'm sure...
by cstaber
Wed Aug 04, 2021 8:09 am
Forum: Church Account
Topic: schedule temple appointment
Replies: 20
Views: 1489

Re: schedule temple appointment

My wife just ran into this. The things I mentioned above didn't work for her. The only thing that did work for her when she got into this state was trying a different browser. She was using Chrome, but when she tried Firefox, that worked. I'm not on the team that handles this part of the website, bu...
by cstaber
Wed Aug 04, 2021 5:52 am
Forum: Church Account
Topic: schedule temple appointment
Replies: 20
Views: 1489

Re: schedule temple appointment

I haven't been able to reproduce this myself, but you may try going to the church's main website https://www.churchofjesuschrist.org/?lang=eng and sign in there first. If it shows you are signed in, sign out, then sign back in again. Then, navigate to temples and temple appointments. (Instead of goi...
by cstaber
Tue Jul 13, 2021 6:11 am
Forum: Church Account
Topic: schedule temple appointment
Replies: 20
Views: 1489

Re: schedule temple appointment

I would suggest calling the temple directly and seeing if they can help you.
by cstaber
Mon Jul 12, 2021 6:18 am
Forum: Other Websites
Topic: Temple appointments - add friends to appointment
Replies: 8
Views: 403

Re: Temple appointments - add friends to appointment

Speaking as a member and not a church employee, I would try calling the Temple before your appointment while they are open and let them know you already have an appointment and see if you can modify the number of people attending.
by cstaber
Mon Jul 12, 2021 5:57 am
Forum: Church Account
Topic: Contact Support Form not working
Replies: 3
Views: 238

Re: Contact Support Form not working

I just tested without the phone number and it worked. It's likely you caught it at a time when a back-end service wasn't available. Thanks for reporting! :)
by cstaber
Mon Jun 07, 2021 11:39 am
Forum: Church Account
Topic: Not receiving all email notifications
Replies: 2
Views: 170

Re: Not receiving all email notifications

You can see/update your subscription preferences here:
https://account.churchofjesuschrist.org/subscriptions
by cstaber
Thu May 27, 2021 6:38 am
Forum: Church Account
Topic: accessing local directory
Replies: 4
Views: 362

Re: accessing local directory

This is where you can go to see if your membership information is correctly linked to your account: https://account.churchofjesuschrist.org/membership If you try to enter your information and you get the error that it exists, then you have a different account tied to your membership information. If ...
by cstaber
Tue May 04, 2021 10:51 am
Forum: Church Account
Topic: New Feature Announced: Children Accounts
Replies: 0
Views: 145

New Feature Announced: Children Accounts

A new feature on ChurchofJesusChrist.org makes it easier for Latter-day Saint parents to create and manage their children’s Church online accounts. The new children accounts management feature, which automatically appears in a parent’s Church account information, allows a parent to view the account...

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