Search found 53 matches

by shanebankhead
Wed Oct 06, 2021 9:33 pm
Forum: Broadcasts and Conferences
Topic: Webcast end of life question.
Replies: 52
Views: 1994

Re: Webcast end of life question.

Yeah, agreed that the Zoom solution can work really well, and we've been using it extensively for some time. There are many ways to do it, but just probably will require some learning curve from some. We recently got an A/V overhaul in our Stake Center with everything connected to the Teradek, as is...
by shanebankhead
Wed Oct 06, 2021 9:06 pm
Forum: Broadcasts and Conferences
Topic: 2 Simultaneous Zoom Webinars Not Working
Replies: 4
Views: 317

Re: 2 Simultaneous Zoom Webinars Not Working

Ah, sorry missed that this was already answered, so sorry for the duplicate response. This was very confusing when we were first getting up and running on Zoom last year.
by shanebankhead
Wed Oct 06, 2021 9:04 pm
Forum: Broadcasts and Conferences
Topic: 2 Simultaneous Zoom Webinars Not Working
Replies: 4
Views: 317

Re: 2 Simultaneous Zoom Webinars Not Working

I'll add that we've found 1 webinar + 1 meeting does not work simultaneously either. Has to be 2 meetings. Zoom documentation is very fuzzy on these points.
by shanebankhead
Thu Jun 03, 2021 7:16 pm
Forum: Meetinghouse Internet
Topic: Usage statistics in TM?
Replies: 10
Views: 535

Re: Usage statistics in TM?

Actually, maybe it wasn't called "usage statistics". Thinking it was something else... But I know there was a place where you could see your connection history and graphs of latency & loss. That's what I'm looking for
by shanebankhead
Thu Jun 03, 2021 6:27 pm
Forum: Meetinghouse Internet
Topic: Usage statistics in TM?
Replies: 10
Views: 535

Usage statistics in TM?

I need a sanity check here. Technology Manager had an extremely helpful "usage statistics" feature. Now I can't find it anywhere in the TM console. Was this removed & I missed the announcement? Or was it moved somewhere where I can't find it? Or am I just going insane? Any help appreci...
by shanebankhead
Tue Dec 29, 2020 4:56 pm
Forum: Broadcasts and Conferences
Topic: Transfer Local Unit Zoom account to General Church account
Replies: 80
Views: 6190

Re: Transfer Local Unit Zoom account to General Church account

Quick update- Bart responded to my inquiry and was able to resolve the issue quickly. Just a glitch with the transfer process which incorrectly assigned the account as "basic" license. Thanks!

We'll proceed with setting up the other wards now.
by shanebankhead
Tue Dec 29, 2020 3:49 pm
Forum: Broadcasts and Conferences
Topic: Transfer Local Unit Zoom account to General Church account
Replies: 80
Views: 6190

Re: Transfer Local Unit Zoom account to General Church account

I used the Microsoft forms link sent out by Bart last week for 6 of the wards in my Stake. The first ward account transferred over perfectly. The second one transferred successfully, but now shows up as a basic account WITHOUT webinar capability. As a result, the existing webinar links are lost and ...
by shanebankhead
Tue Dec 08, 2020 11:50 pm
Forum: Broadcasts and Conferences
Topic: Transfer Local Unit Zoom account to General Church account
Replies: 80
Views: 6190

Re: Transfer Local Unit Zoom account to General Church account

This is fantastic! Thank you. Two questions: 1. It is unclear to me whether this is a true transfer/migration, or if it is just cancelling the old account and starting a new one. In other words, will account settings, scheduled meetings, etc. be retained, or will we need to set everything up again a...
by shanebankhead
Tue Dec 08, 2020 2:37 pm
Forum: Broadcasts and Conferences
Topic: Noise gate in chapel sound system sounds terrible over broadcasts
Replies: 9
Views: 728

Re: Noise gate in chapel sound system sounds terrible over broadcasts

OK, thanks for the feedback guys. I guess that answers my question and maybe I'm either being over-critical of the system performance, or our system just needs some adjustment. I was assuming since it is the same in at least two of our buildings, that it is a standard configuration for everyone. Als...
by shanebankhead
Sun Nov 22, 2020 9:17 pm
Forum: Broadcasts and Conferences
Topic: Noise gate in chapel sound system sounds terrible over broadcasts
Replies: 9
Views: 728

Re: Noise gate in chapel sound system sounds terrible over broadcasts

Actually, I am a professional audio engineer with a degree. So I suppose part of the problem is that I just don't know and have no control over what is happening "under the hood", so that frustrates me a bit. But I totally understand and respect the need to keep a closed system, so I'm not...

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