Tech Forum

The Teradek box is (or should be) completely under the control of the stake technology specialist. He or she can set it to stream to the church's system, YouTube, Facebook, Twitch, or any number of streaming services. The church doesn't control what goes on inside the Teradek. How are you connectin...

The Teradek box is NOT compatible with Zoom, plain and simple. Neither is to blame, they just do things differently. The Teradek IS compatible with other streaming services, YouTube being one of them. The issue is also that the new stake centre's audio/visual system won't work with a direct HDMI to...

Hi, I came here to ask the same about the Teradek box. It costs about $1000 and now will be redundant unless someone can log in and change the settings to use with Zoom or Youtube. The issue is also that the new stake centre's audio/visual system won't work with a direct HDMI to PC connection withou...

Has anyone figured out wether or not ATS can access Webcasting but not TM? That was my concern with calling ward specialist as ATS. I would want them to be able to schedule webcasting events but not have access to TM. Only the STS should have access to TM. HI, Yes, that is the case in our stake. AT...

I know the server is up before 10 am but not sure if people can log in before 10am. People can begin viewing at any time. If you're not webcasting yet, they will get a canned video from the church. As russellhltn pointed out, any time after 9am, you can begin webcasting. When you do, any viewers al...

Set the start/end time for the actual event. Some leeway is added in automatically. If you set it to start at 10, the servers will be up and ready starting at 9. If the conference is going long, you can extend it during the conference. But I think there's some leeway on the backend as well. Ok, I'l...

Hi, We are using Meetinghouse Webcast for Stake Conference and everything is OK with OBS and cameras etc...however I can only schedule up to 120 min maximum. But conference sessions last 120min and sometimes go over that by a few minutes.But with buffering I should really book from 9:45 for those 2h...

I'm an STS, but I had a real hard time finding TM by trying to navigate from the main page. Main page, "My Account and Ward" -> All Tools -> Scroll down to "My Ward and Calling", look all the way to the right to the small links. I've always gone to TM direct, as it seems simpler...

First, has it been 24 hours since they were added? Although it usually happens faster we recommend waiting 24 hours to make sure the calling has fully propagated to all the church systems. Second, the church has been testing alternative menus on the main home page. Have you asked your ASTSs to try ...

Hi all, I'm afraid I have to seek more help again. Our stake clerk added several people as Assistant Technology Specialist, they show up on lds.org under Directory>Entire Stake>All Organizations>Other Callings>Technology and there is a list there of all the ATS called. I just checked today with the ...