Search found 12 matches

by russellh
Sat Nov 14, 2020 7:45 pm
Forum: Calendar
Topic: Calendar not loading on Chrome 86 and Edge 87 beta
Replies: 4
Views: 468

Re: Calendar not loading on Chrome 86 and Edge 87 beta

I found that if I delete all of the cookies for the churchofjesuschrist the calendar now loads for me. The church website has a bad coding problem with cookies. Most of the time when the web site does not load correctly after I log in, I have to delete all of my cookies and then things start to work.
by russellh
Sat Nov 14, 2020 7:30 pm
Forum: Calendar
Topic: Calendar not loading on Chrome 86 and Edge 87 beta
Replies: 4
Views: 468

Re: Calendar not loading on Chrome 86 and Edge 87 beta

I see the same thing.
by russellh
Sat Jun 01, 2019 9:55 am
Forum: Member Tools
Topic: Lds tools won't let me sign in
Replies: 41
Views: 8901

Re: Lds tools won't let me sign in

I found out from support that version 3.5.3 is no longer supported for LDS Tools. I have a phone at iOS 10 and I am not willing to upgrade to iOS 12. So LDS Tools will no longer sync on my phone.
by russellh
Sun Mar 11, 2018 3:17 pm
Forum: Church Account
Topic: 500 Error when creating new account on phone
Replies: 1
Views: 372

500 Error when creating new account on phone

I was helping a Spanish speaker set up an LDS Account on their iPhone. When we clicked on the link, "Inscríbase para obtener una cuenta LDS Account", the site returned a 500 error. I received the error using both Safari and Chrome browser on the phone. When I tried on a computer, there was...
by russellh
Sun Aug 13, 2017 6:58 am
Forum: Leader and Clerk Resources
Topic: Sorry error on Leader and Clerk Web page
Replies: 2
Views: 494

Re: Sorry error on Leader and Clerk Web page

I was able to fix the issue by deleting all lds.org cookies. Strange that I had to do that.
by russellh
Sun Aug 13, 2017 5:12 am
Forum: Leader and Clerk Resources
Topic: Sorry error on Leader and Clerk Web page
Replies: 2
Views: 494

Sorry error on Leader and Clerk Web page

For the last two days, I have not been able to view Leader and Clerk Resources. I get this error: Sorry, an error occurred while processing this page. The server is currently unavailable because it is overloaded or down for maintenance. Generally, this is a temporary state. Please try again later. H...
by russellh
Wed Nov 18, 2015 12:56 pm
Forum: Leader and Clerk Resources
Topic: Can't access Missionary Progress Report?
Replies: 9
Views: 1515

Re: Can't access Missionary Progress Report?

This is a new error. I have been able to use the web page last week with no problem. I have also reported the issue in the Feedback link.
by russellh
Wed Nov 18, 2015 12:14 pm
Forum: Leader and Clerk Resources
Topic: Can't access Missionary Progress Report?
Replies: 9
Views: 1515

Progress Record stuck in an error loop

I am trying to access the Progress Record and the web page is stuck in an error loop. The web browser console error is, "TypeError: Cannot read property 'ordering' of undefined" when trying to sort something. The page never loads the report. Is anyone else seeing this error?
by russellh
Thu Jul 30, 2015 9:02 pm
Forum: Leader and Clerk Resources
Topic: Strange Chars in Progress Record
Replies: 2
Views: 551

Re: Strange Chars in Progress Record

The person is an investigator, so their name only shows up in the Progress Record. I found out the problem. I talked with the missionaries and they were adding in icons to peoples names for additional tracking. The icons look correct on the iPad, but the icons did not show up the same way on the web...
by russellh
Sat Jul 25, 2015 9:18 pm
Forum: Leader and Clerk Resources
Topic: Strange Chars in Progress Record
Replies: 2
Views: 551

Strange Chars in Progress Record

When I look at names in the Progress Record, I see something like this: ROGER�� (Note: I am posting the escaped values because I get an SQL error trying to Submit my topic when I post the real text.) Should these characters show up next to names?

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