Search found 10 matches

by egibb
Sun Apr 18, 2021 2:10 pm
Forum: Member Tools
Topic: Member Tools - Directions to member home redirects to his Office address
Replies: 2
Views: 208

Member Tools - Directions to member home redirects to his Office address

When someone tries to get directions to a certain member's address in Member Tools on a smart device (iPhone), the redirect to Google Maps uses the member's Work address, not their membership home address. His work address has never been part of his membership record. It appears to be something rela...
by egibb
Sun Jan 24, 2021 2:49 pm
Forum: Leader and Clerk Resources
Topic: Send a Message to Missionaries serving in ward
Replies: 4
Views: 343

Send a Message to Missionaries serving in ward

Hoping someone from Church IT is reading this thread. With the additional reliance on Send a Message, we'd like to include the Full-Time missionaries that are currently serving IN our wards with some routine bulletin distributions. They are not available to select as recipients. (I'm not talking abo...
by egibb
Fri Dec 11, 2020 12:35 pm
Forum: Broadcasts and Conferences
Topic: Transfer Local Unit Zoom account to General Church account
Replies: 80
Views: 7568

Re: Transfer Local Unit Zoom account to General Church account

Getting an error when I try to create an account for the Stake. The gmail email address used is already used for a zoom account so I'll need to transfer the old zoom account over. But I don't get that far on the instructions (pdf).
by egibb
Sun Sep 22, 2019 3:22 pm
Forum: General Discussions
Topic: Protecting Children and Youth - Past Due
Replies: 10
Views: 986

Re: Protecting Children and Youth - Past Due

We saw that too, but it seems that if we wait a bit (day or two) they come in. I was collecting their email confirmations that they completed it just in case, but in all cases, it has resolved itself.
by egibb
Sun Sep 22, 2019 3:19 pm
Forum: Non-Interactive Webcasting
Topic: Webcast 3.0 is out
Replies: 29
Views: 3805

Re: Webcast 3.0 is out

Wasn't this available on a per-location basis in the previous version? This setting does that for the entire broadcast, right? So even if we have sites that can take a full HD stream, if we set this it will stream at the lower bandwidth option, right? I see what you mean. It used to be per-location...
by egibb
Sun Sep 22, 2019 2:58 pm
Forum: Non-Interactive Webcasting
Topic: Understanding broadcast telemetry
Replies: 1
Views: 390

Re: Understanding broadcast telemetry

Great questions. I am no expert here but have asked Global Support enough questions and done enough testing that I have a good idea on what is happening. See my other forum post - https://tech.churchofjesuschrist.org/forum/viewtopic.php?f=27&t=35131 For the sending site, the Orange recieve rate ...
by egibb
Sun Sep 22, 2019 2:44 pm
Forum: Non-Interactive Webcasting
Topic: Webcast Player
Replies: 1
Views: 288

Re: Webcast Player

See this forum viewtopic.php?f=27&t=35131 for my comment on Max Buffer Limit setting that may help out.
by egibb
Sun Sep 22, 2019 2:39 pm
Forum: Non-Interactive Webcasting
Topic: Meetinghouse Webcast, Low Buffer - WARNING
Replies: 3
Views: 484

Re: Meetinghouse Webcast, Low Buffer - WARNING

Our first stake conference webcast since the software update was last week and we had epic failures at 50% of receiving locations. Called Global Support this week to troubleshoot and requested level 2. Today, we ran a test webcast and discovered two things that aren't found anywhere in the 'How-to G...
by egibb
Wed Jul 13, 2016 8:37 am
Forum: iPhone/iPad Member Tools App
Topic: Updating profile photo not working
Replies: 12
Views: 4383

Re: Updating profile photo not working

While I really appreciate the photos auto loading when I preview a member's profile on my iPhone, it's annoying that it seems that at just the same instant when I try to select the specific member from the household, the photo loads and drops the member's details down on the screen, causing me to to...
by egibb
Wed Jul 13, 2016 8:16 am
Forum: iPhone/iPad Member Tools App
Topic: Ability to edit Member Contact Info has changed for Stk Exec Sec
Replies: 1
Views: 776

Ability to edit Member Contact Info has changed for Stk Exec Sec

Referring to the Access Table - did it change recently for Stake Executive Secretary? Up until the recent release of LDS Tools in June, I was able to edit Member Contact Information via my smart phone. Now I cannot. Was this a bug in the previous version of Tools that I had been exploiting? I found ...

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