Search found 42 matches

by bartj
Mon Sep 16, 2019 1:34 pm
Forum: Meetinghouse Internet
Topic: Network Alerts
Replies: 0
Views: 143

Network Alerts

Network alerts are now available as a "beta" feature in TM. You can see alerts available in TM by selecting an individual firewall, clicking the "Devices" tab, and selecting "Alerts". As a beta release this is not supported by the GSC, however, there is a feedback butto...
by bartj
Fri Aug 23, 2019 1:30 pm
Forum: Meetinghouse Internet
Topic: Pre-scheduling disabling and enabling access points
Replies: 4
Views: 394

Re: Pre-scheduling disabling and enabling access points

Scheduling APs is now available in TM as a beta release. Go into TM and look under the APs associated with your firewall and you'll see what functionality is available. This wasn't built as a tool to pre-schedule APs for webcasts, it was developed to address "after hours" unauthorized use ...
by bartj
Fri May 31, 2019 10:40 am
Forum: Meetinghouse Internet
Topic: TM Dashboard Updates
Replies: 17
Views: 1498

Re: TM Dashboard Updates

A couple quick comments: - when a firewall or access point is properly activated in TM, it will show up immediately. If you don't see it in TM, it wasn't activated properly. - if you are replacing a failed firewall, either contact the GSC to complete replacement in TM or have the FM do it for you. B...
by bartj
Fri May 17, 2019 2:26 pm
Forum: Meetinghouse Internet
Topic: Configuration of Meraki Firewall
Replies: 5
Views: 774

Re: Configuration of Meraki Firewall

DNS is set by Church HQ and is the same configuration worldwide. If you are having issues with filtering, you can contact the GSC or provide feedback in TM under Tools --> Internet Filtering Policy --> Feedback link.
by bartj
Sun May 05, 2019 3:14 pm
Forum: Meetinghouse Internet
Topic: Wireless router at church setting bad DNS. How can I reconfigure?
Replies: 6
Views: 906

Re: Wireless router at church setting bad DNS. How can I reconfigure?

Were you able to get this resolved? Please send me a direct message with your contact information if the GSC was not able to help.
by bartj
Sun May 05, 2019 3:11 pm
Forum: Meetinghouse Internet
Topic: AP Not Managed
Replies: 1
Views: 540

Re: AP Not Managed

The new APs for the meetinghouse are the Meraki MR33.
by bartj
Sun May 05, 2019 3:09 pm
Forum: Meetinghouse Internet
Topic: Usage statistics back in TM
Replies: 5
Views: 899

Re: Usage statistics back in TM

Additional usage stats will be made available in the future. I don't know if we can provide throughput, but I will check.
by bartj
Sun May 05, 2019 3:06 pm
Forum: Meetinghouse Internet
Topic: About Upgrade Firewall Meraki
Replies: 2
Views: 647

Re: About Upgrade Firewall Meraki

The worldwide meetinghouse standard for firewalls is the Meraki MX64 and the access point is the MR33. The previous access point standard for meetinghouses was the Cisco 1041 and 702 models. The Meraki has the same management capabilities in Technology Manager as the Cisco access points had. What fe...
by bartj
Tue Oct 16, 2018 12:33 pm
Forum: Satellite
Topic: Is the Church Satellite System capable of HD?
Replies: 21
Views: 5041

Re: Is the Church Satellite System capable of HD?

I reviewed your comment and provide additional information in the other thread. The short answer is the receiver needs to be put into mono audio mode for HDMI out. Information on doing this is available on MHTech - https://www.lds.org/help/support/cisco- ... o?lang=eng.
by bartj
Tue Oct 16, 2018 12:31 pm
Forum: Satellite
Topic: Viewing HDMI Receiver Output in Chapel
Replies: 4
Views: 1145

Re: Viewing HDMI Receiver Output in Chapel

You can setup the receiver to output "mono" audio. This will eliminate receive both English and Spanish. Here are the instructions - https://www.lds.org/help/support/cisco- ... o?lang=eng.

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