Search found 40 matches

by bartj
Fri May 31, 2019 10:40 am
Forum: Meetinghouse Internet
Topic: TM Dashboard Updates
Replies: 17
Views: 1321

Re: TM Dashboard Updates

A couple quick comments: - when a firewall or access point is properly activated in TM, it will show up immediately. If you don't see it in TM, it wasn't activated properly. - if you are replacing a failed firewall, either contact the GSC to complete replacement in TM or have the FM do it for you. B...
by bartj
Fri May 17, 2019 2:26 pm
Forum: Meetinghouse Internet
Topic: Configuration of Meraki Firewall
Replies: 5
Views: 661

Re: Configuration of Meraki Firewall

DNS is set by Church HQ and is the same configuration worldwide. If you are having issues with filtering, you can contact the GSC or provide feedback in TM under Tools --> Internet Filtering Policy --> Feedback link.
by bartj
Sun May 05, 2019 3:14 pm
Forum: Meetinghouse Internet
Topic: Wireless router at church setting bad DNS. How can I reconfigure?
Replies: 6
Views: 823

Re: Wireless router at church setting bad DNS. How can I reconfigure?

Were you able to get this resolved? Please send me a direct message with your contact information if the GSC was not able to help.
by bartj
Sun May 05, 2019 3:11 pm
Forum: Meetinghouse Internet
Topic: AP Not Managed
Replies: 1
Views: 479

Re: AP Not Managed

The new APs for the meetinghouse are the Meraki MR33.
by bartj
Sun May 05, 2019 3:09 pm
Forum: Meetinghouse Internet
Topic: Usage statistics back in TM
Replies: 5
Views: 767

Re: Usage statistics back in TM

Additional usage stats will be made available in the future. I don't know if we can provide throughput, but I will check.
by bartj
Sun May 05, 2019 3:06 pm
Forum: Meetinghouse Internet
Topic: About Upgrade Firewall Meraki
Replies: 2
Views: 568

Re: About Upgrade Firewall Meraki

The worldwide meetinghouse standard for firewalls is the Meraki MX64 and the access point is the MR33. The previous access point standard for meetinghouses was the Cisco 1041 and 702 models. The Meraki has the same management capabilities in Technology Manager as the Cisco access points had. What fe...
by bartj
Tue Oct 16, 2018 12:33 pm
Forum: Satellite
Topic: Is the Church Satellite System capable of HD?
Replies: 21
Views: 4710

Re: Is the Church Satellite System capable of HD?

I reviewed your comment and provide additional information in the other thread. The short answer is the receiver needs to be put into mono audio mode for HDMI out. Information on doing this is available on MHTech - https://www.lds.org/help/support/cisco- ... o?lang=eng.
by bartj
Tue Oct 16, 2018 12:31 pm
Forum: Satellite
Topic: Viewing HDMI Receiver Output in Chapel
Replies: 4
Views: 1063

Re: Viewing HDMI Receiver Output in Chapel

You can setup the receiver to output "mono" audio. This will eliminate receive both English and Spanish. Here are the instructions - https://www.lds.org/help/support/cisco- ... o?lang=eng.
by bartj
Mon Oct 15, 2018 7:36 am
Forum: Satellite
Topic: Is the Church Satellite System capable of HD?
Replies: 21
Views: 4710

Re: Is the Church Satellite System capable of HD?

The church's satellite network provides HD programming in North America, Latin America, and Europe. Your issue is likely going to be your distribution system, most are SD. Upgrading the entire distribution system in a building can be very expensive, so if you are interested in HD, you may want to co...
by bartj
Tue Sep 25, 2018 8:20 am
Forum: Satellite
Topic: North America Solar Outage Conference
Replies: 1
Views: 773

North America Solar Outage Conference

What to Do in Case of a Satellite Solar Outage Church meetinghouse satellite systems may experience periodic solar outages. A solar outage is caused when the sun passes directly behind the satellite and the antenna picks up both the satellite signal and noise from the sun. The impact and length of ...

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