Search found 135 matches

by barkeraj
Wed Sep 09, 2015 10:25 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 11474

Re: Newsletter feature is having issues

Wow. That is a lot of anger you are tossing our way johnshaw. Feel better? I'm glad that you understand how much work we have to do, and how many people we have to do that work. You also apparently have an understanding of how many users this portion of the site gets versus other portions of the sit...
by barkeraj
Wed Sep 02, 2015 4:55 pm
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 11474

Re: Newsletter feature is having issues

We are looking into it. It is a similar issue as last time. A script was updated to fix a problem elsewhere, which is causing problems here. Our fix from last time is still in place so we aren't sure what is causing the problem this time. Will update when we know something.
by barkeraj
Wed Aug 05, 2015 9:18 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 11474

Re: Newsletter feature is having issues

We just got a fix up a few minutes ago, you may have to clear your cache to see it take effect. Sorry for the delay, it took longer than expected to fix the bug, and then our process to deploy the code also broke (unrelated). Got all that resolved and up this morning. Let us know if you still have p...
by barkeraj
Mon Aug 03, 2015 9:04 am
Forum: Newsletter
Topic: Newsletter feature is having issues
Replies: 48
Views: 11474

Re: Newsletter feature is having issues

We are looking into this this morning.

The application itself was not updated, but we did update a library that is used across the site. We didn't realize this application used it, and so didn't test it here. Will update as we know more.
by barkeraj
Fri Feb 13, 2015 11:45 am
Forum: Main Church Website
Topic: Can't visit LDS.ORG on iPad 2!
Replies: 9
Views: 2365

Re: Can't visit LDS.ORG on iPad 2!

Yes, this should be fixed now. You may have to clear your cache if you are still seeing a crash. The browser sometimes crashes before it can get the updated file.

Again, this won't look perfect, but you can at least get to the site and navigate around.
by barkeraj
Thu Feb 12, 2015 7:58 am
Forum: Main Church Website
Topic: Can't visit LDS.ORG on iPad 2!
Replies: 9
Views: 2365

Re: Can't visit LDS.ORG on iPad 2!

On iOS you don't actually get a different browser. They all use Safari (webkit) behind the scenes, you just get a different skin on top of it essentially. We were able to scrounge up a device with iOS 6 and are able to reproduce it. I know what the problem is, but am trying to figure out how to fix ...
by barkeraj
Tue Feb 10, 2015 7:51 am
Forum: Main Church Website
Topic: Can't visit LDS.ORG on iPad 2!
Replies: 9
Views: 2365

Re: Can't visit LDS.ORG on iPad 2!

Thanks for the detailed information. We heard some sporadic reports on this but couldn't reproduce it on an iPad 1, iPhone 4 and iPad 2. The exact version number will help.
by barkeraj
Wed Feb 04, 2015 8:03 pm
Forum: Main Church Website
Topic: LDS.org to get major style update, updated header
Replies: 23
Views: 4414

Re: LDS.org to get major style update, updated header

We believe that the issue around the sign in loop and not seeing your name and sign out link has been fixed. Please give it another try and let us know if you still have problems.
by barkeraj
Wed Feb 04, 2015 4:12 pm
Forum: Main Church Website
Topic: LDS.org to get major style update, updated header
Replies: 23
Views: 4414

Re: LDS.org to get major style update, updated header

Thanks for the feedback folks. I won't respond to specific design concerns at the moment, but the weird login state is an issue we have just been made aware of. It is only affecting some people. You don't see your name or logout options but you are still logged in and able to go to sections that req...
by barkeraj
Fri Jan 30, 2015 5:07 pm
Forum: Newsletter
Topic: Cannot Add New User/Admin by Name
Replies: 5
Views: 2300

Re: Cannot Add New User/Admin by Name

This should now be working.

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