The Church of Jesus Christ of Latter-day Saints

Posted on the portal page

MEDIA PLAYER AND PORTAL UPGRADE

On 15 December 2017 beginning at 9:00AM MST and ending at 16:00 MST,
the portal and media player will be undergoing a software upgrade.
Scheduling and event launch during this period could be delayed.

Question:
What is being changed

Used OBS version v0.659b, (not OBS Studio), for remote meetinghouses to test on the following dates, using headquarters (Microsoft) EastUS2-1 servers with no issues ..Tue 31Jan2017 7pm (EST) for 1 hour .. Wed 18Jan2017 7pm (EST) for 1 hour OBS Encoding settings: ..Audio Encoding ....Channel: Stereo ...

Tue 14Feb2017

Anything special happening during the maintenance

We have an older version of Wirecast that is only being used as a backup to OBS Studio

We use OBS Studio as a backup in case there are issues with our VidiU device

Note: Open Broadcaster Software (OBS Studio) is not supported by headquarters

Had the issue where MLS would just go away if you clicked on the print button in any of the MLS screens

Did the "over the top" installation and all is well

Thanks everyone

Sent the following to our Global Support Center Justin - like you posted, you have to run with in Compatibility Mode ---------------------------------------------- Vidyo Personal Windows 10 Firefox web browser guest account Gives you an error message: "It appears that you are using a version of...

When you click on "Serial #" then "Usage Statistics" then "View Detailed Statistics" and when "Detailed Logging" window tries to get detail logs, you receive the message: An error has occurred. Unable to get a successful return from url: http://mhmonitoring.ld...

Suggest you include "Select a Role" for the "Access Table" for such things as who can "Edit Member Contact Information" ...

Will video freeze information be provide in Technology Manager (TM) Usage Statistics ?