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by russellhltn
Fri Jul 19, 2019 10:23 am
Forum: Church Account
Topic: Is The Church SSO login available for external sites?
Replies: 1
Views: 49

Re: Is The Church SSO login available for external sites?

michaelwholley wrote:Can I use The Church's SSO login system to authenticate into an external app?

In a word, no.
by russellhltn
Fri Jul 19, 2019 10:17 am
Forum: Directory
Topic: STAKE DIRECTORY/ Stake office phone numbers
Replies: 4
Views: 54

Re: STAKE DIRECTORY/ Stake office phone numbers

I'd check with your ward leaders for that information - as well as to make sure that's the way to make the appointment.

Note that the church is canceling phone service at many units.
by russellhltn
Thu Jul 18, 2019 6:59 pm
Forum: Church Account
Topic: change Username if wont let you?
Replies: 3
Views: 66

Re: change Username if wont let you?

LDSmishbell wrote:It won't let me ether. There is no option to change user name.

Since you're showing up as an employee, that's probably why. You'll have to work though the help desk to make any change.
by russellhltn
Thu Jul 18, 2019 3:44 pm
Forum: Church Account
Topic: change Username if wont let you?
Replies: 3
Views: 66

Re: change Username if wont let you?

It's possible it's not allowed because that other name is taken, or your user ID could be tied to another church system.
by russellhltn
Thu Jul 18, 2019 10:17 am
Forum: iPhone/iPad Gospel Library
Topic: Problem with audio in New iPad 4 mini
Replies: 2
Views: 36

Re: Problem with audio in New iPad 4 mini

Since this is a new device, does the sound work in other apps?
by russellhltn
Wed Jul 17, 2019 10:44 am
Forum: Android Gospel Library
Topic: Gospel Library won't reinstall
Replies: 2
Views: 41

Re: Gospel Library won't reinstall

Someone else reported that turning off all access allows the new app to open. Then you can enable the connection and allow it to download what it needs. Apparently, it's ok after that.
by russellhltn
Wed Jul 17, 2019 10:37 am
Forum: Directory
Topic: Copy a Photo
Replies: 18
Views: 1510

Re: Copy a Photo

What kind of file are you uploading? I can't find any limits, but if it's too big or odd format, the system may not be able to digest it. I'd upload a jpeg, and keep in mind that it will be downsized to 500px wide by 375px tall, so you may want to keep it on the smallish size.
by russellhltn
Tue Jul 16, 2019 9:37 pm
Forum: Member Tools
Topic: Membership info question
Replies: 19
Views: 282

Re: Membership info question

MorettiDP wrote:Sorry russellhltn, but for sure all my data is ok and my true MRN are correctly recorded at my Church Account, but the problem still are here. I don't know why I can't see my information at the app.

All I can suggest is you use the feedback option in the app to report the problem.
by russellhltn
Tue Jul 16, 2019 9:35 pm
Forum: Church Account
Topic: Address privacy
Replies: 2
Views: 54

Re: Address privacy

visible publicly Keep in mind that depending on the setting, at worst, no one outside of the stake will see that information. As such, it's not really "public" in the usual sense. You can restrict it to just ward members, and even just leaders. But even then, members of the ward council c...
by russellhltn
Tue Jul 16, 2019 9:31 pm
Forum: Online Donations
Topic: Canceling my donations
Replies: 1
Views: 41

Re: Canceling my donations

Since it removed the account, I have to think the transaction was refused for some reason. Either the banking information is incorrect, or the bank is refusing it for some reason. I'd start with talking to your bank.

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