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by russellhltn
Fri Jul 12, 2019 1:57 pm
Forum: Member Tools
Topic: Membership info question
Replies: 16
Views: 227

Re: Membership info question

When happens if you look at other members of your family? I'm thinking the MRN on the account you're signed in with isn't your MRN. Consequently, the system is confused about who "you" are.
by russellhltn
Fri Jul 12, 2019 10:37 am
Forum: Main Church Website
Topic: search options?
Replies: 2
Views: 82

Re: search options?

https://www.google.com/search?q=faith+site:churchofjesuschrist.org/study/general-conference/2019/04 You'd type that example into Google as: faith site:churchofjesuschrist.org/study/general-conference/2019/04 That would search for the word "faith" within that section of the site.
by russellhltn
Fri Jul 12, 2019 10:27 am
Forum: Other Member Technologies
Topic: FM: Facility Issue Reporting (FIR) Pilot
Replies: 101
Views: 22666

Re: FM: Facility Issue Reporting (FIR) Pilot

whipplejb wrote:I need to access the Ephraim Utah Institute so I can report a problem at our Institute Building.

The forum is primarily user-to-user support. You'll have to contact the Global Service Desk to check your access.
by russellhltn
Fri Jul 12, 2019 1:37 am
Forum: Stake Technology Specialist Training
Topic: Some thoughts on the web centric leadership resources
Replies: 5
Views: 154

Re: Some thoughts on the web centric leadership resources

For instance: As an STS, I can't view the broadcast schedules. Where are you going that you don't have access? Also, you may want to review your role as outlined in Handbook 1: 13.3.3.2. It includes managing the computers, but it appears to me that it's the ward clerk that's to be providing support...
by russellhltn
Fri Jul 12, 2019 1:32 am
Forum: Main Church Website
Topic: Menu Changes LDS.ORG
Replies: 10
Views: 222

Re: Menu Changes LDS.ORG

It's been moved to the icon that's a 3x3 set of squares.
by russellhltn
Thu Jul 11, 2019 3:43 pm
Forum: Member Tools
Topic: Membership info question
Replies: 16
Views: 227

Re: Membership info question

There's two levels, Household and Individual. That's true even if you're a household of one.

You appear to be at the "Household" level. Try going into "Household", and then tap your name in there to see yourself as an individual.
by russellhltn
Thu Jul 11, 2019 2:02 pm
Forum: Church Account
Topic: Church Account Personal Information First Name Wrong
Replies: 1
Views: 62

Re: Church Account Personal Information First Name Wrong

First step is to ask your ward clerk/membership clerk for a IOS for her. With that, you can verify how the name appears on the church records. Only the clerk can change it.

But the other thing to check is to make sure you're really using her MRN and not yours on that account.
by russellhltn
Wed Jul 10, 2019 10:30 am
Forum: General Discussions
Topic: Surveys
Replies: 2
Views: 120

Re: Surveys

It would be nice if those surveys were extended to a larger audience to get a more accurate response of what members feel is important Surveys are based on sampling, the idea that by surveying a small number of people, you have a good idea (within margin of error) what the larger group is like. Sta...
by russellhltn
Tue Jul 09, 2019 6:15 pm
Forum: Main Church Website
Topic: My Account and Ward menu split
Replies: 4
Views: 117

Re: My Account and Ward menu split

drepouille wrote:The FamilySearch Family Tree interface seems to change every week or two, based upon a roll of the dice.

Particularly when you consider their biggest demographic is probably people who don't handle change real well.
by russellhltn
Tue Jul 09, 2019 4:13 pm
Forum: Local Unit Finance
Topic: Printing Checks – Lesson Learned
Replies: 5
Views: 218

Re: Printing Checks – Lesson Learned

Last week, the local power company wanted me to enter the routing number and account number of our checking account into their ACH system to pay a member's electricity bill. I told them that charge would likely be rejected by Zion's Bank, because it was not authorized via MLS or LCR. Based on prior...

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