The Church of Jesus Christ of Latter-day Saints

Good news, update 4.2.4.x just became available to the production version of GL and it fixes the issue on Windows 10 Mobile devices running version 1607. I just tried it out.

Just received an update (4.2.3.x) to the Gospel Library Beta (testing version) app not the production version and it worked on my Lumina 735 (running Win 10 mobile version 1607) and so far, does not seem to affect those with other versions of Windows 10 both mobile and otherwise. Further testing is ...

Quick update. The team is looking into the issue and we hope to have a resolution soon. Thanks for the input, to help us isolate the issue. Hang in there, while it is being looked into. It will all work out as it should.

@ dmtm1976, What version of Windows 10 are you running on your Surface Pro 3? You can find it in Settings/System/About If you have I believe either version 1703, 1709 or 1803, you can do an App reset (not an uninstall) to see if that helps. I know that sometimes that has helped. Otherwise you can se...

Thanks for the feedback and detailed information. The team is looking into what might be causing the issue on certain Windows 10 mobile devices.

Quick update, I have reached out to the development team to learn a few things to try to help troubleshoot this further. My updated theory is that it should be working on these phone models below, if they are running version Win 10 mobile version 1703 or newer/higher, like version 1709. Let me know ...

As an alternative option, you could use either Bootcamp or like program/tool like Parallels to then be able to run Windows 10 inside of a Mac, which then allows you to run the Gospel Library App for Windows on your Mac. This app work on non-touch screen computers like the Mac (with Windows 10 runnin...

I am trying to help the volunteer development team to see if we can determine what is causing to this to happen. I have 2 Lumia 735 models(running Version 1607) and 1 -L640 (running a later version of Win10m on it ) I am saving Gospel Library and GLB to the SD card and so far it seems that ever sinc...

After reviewing the document here are my observations. I like the overall concept of a guide. 1) Perhaps save it as a PDF document. This will allow it to navigated a bit easier. I tried it and it worked really nicely viewing it in MS Edge in Windows 10. 2) Would want to considering adding in more de...

Besides seeing that you have Windows 10, I don't know enough of what you setup is to give you any specific pointers, however here are some things to check. 1) what update of Windows 10 are you running? you can check this by typing in "about your PC" in the search area and then selecting it...