Search found 115 matches

by giffordrb
Sat Oct 20, 2012 9:49 am
Forum: MLS Support, Help, and Feedback
Topic: FYI - MLS 3.5 and new units
Replies: 3
Views: 608

FYI - MLS 3.5 and new units

Just a heads up - there is an issue with bringing a new unit straight onto 3.5. For now new units need to install 3.4.3 instead of going straight to 3.5. The issue is not an MLS one, but has to do with CUBS and CDOL. I know this won't affect many, but I thought that a post would be good.
by giffordrb
Fri Oct 19, 2012 1:26 pm
Forum: MLS Support, Help, and Feedback
Topic: MLS 3.5 Thread Post by the MLS Product Manager
Replies: 56
Views: 7936

I have been doing send/receive changes off and on since last Saturday, and have called LUS 3 times now but no joy. Any advice? Make sure they know that you need a CUBS sync file created for your unit. MLS requests in during the upgrade, but something might have gone wrong with the request and it ne...
by giffordrb
Fri Oct 19, 2012 9:11 am
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

Ryan: giving you an update: We completed the patch as you outlined. It went just as you said. We were able to close out the batch. All told took just about an hour. Smiles all around: The only glitch: When we called LUS, we got someone who had no idea what we were talking about. When we said that s...
by giffordrb
Thu Oct 18, 2012 3:34 pm
Forum: MLS Support, Help, and Feedback
Topic: MLS 3.5 Thread Post by the MLS Product Manager
Replies: 56
Views: 7936

The patch is live - 3.5.0_20992 is the exact version.
by giffordrb
Thu Oct 18, 2012 3:28 pm
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

Patches for this are live for all beta units.
by giffordrb
Thu Oct 18, 2012 11:29 am
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

Yeah. Well most think we are a strange ward anyway. So it all fits. :) Just curious: Of the 4000 tests sent out, how many units were affected? It's hard to say how many were affected because there isn't a way to identify units experiencing this outside of support requests. CDOL still shows the affe...
by giffordrb
Thu Oct 18, 2012 11:23 am
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

FYI

The files coming down in step #5 look like this in the Send/Receive status:

Image
by giffordrb
Thu Oct 18, 2012 11:08 am
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

Then this must be done when LUS is available? Like Friday during the day? How long between steps 3 and 4? Minutes? Hours? While on line? How will we know when it is completed? Again. Thanks for your help There shouldn't be a wait between steps 3 and 4. Once LUS stages the file for your unit it can ...
by giffordrb
Thu Oct 18, 2012 10:32 am
Forum: MLS Support, Help, and Feedback
Topic: Suggestion: Preferred name should default to first given name
Replies: 6
Views: 794

In reply to the original post: Are you suggesting not defaulting the preferred name on an individual in the Last Name(s) field - like below?
Image
by giffordrb
Thu Oct 18, 2012 10:08 am
Forum: MLS Support, Help, and Feedback
Topic: Bishopric members all under custom positions - lost financial authorization
Replies: 44
Views: 4312

Here are the steps for this fix, once the patches are released (later today): 1. Send/Receive to get the patches 2. Restart MLS and verify you are running 3.5.0_20988 or greater 3. Call LUS and mention that you are a beta unit and your standard positions are appearing as custom positions. They will ...

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