Tech Forum

No luck today. Support said it was a larger problem than they anticipated. They hope to have a resolution by Monday or Tuesday. Until then, we are stuck with having no finance capability.

We got it in Mesa, AZ. The only issue is a 117 page CUBS finance error. I killed the print out after 17 pages. I called Support who indicated a patch file would be sent down to fix the errors and told me to check back tomorrow. They said if this is my only problem, I would be lucky as the units in U...

You are correct for children of members. There is a bit of confusion created by the OP's title and then the text of the post which actually address two different scenarios. If the OP really meant to say children of record without a membership record then your response is correct. But for nonmember ...

I understand that a member can have their children shown on their records for genealogical purposes, but how can we get them to show up on the Primary rolls?

Yes, it shows edit and view next to his calling on that particular calendar. But the one of the title menus next to the calendar name says "View Only"

One of the clerk's is a calendar administrator, but when he goes to edit a private calendar, it only shows him view status and does not allow him to edit it. He can edit other private calendars, but it is just this one that is causing him problems. Any ideas?

Nothing odd for his password. We can sign into the lds account page just fine. It's all the other pages that don't like the information provided.

After a few hours wait, we still are receiving the error message. I'll have him contact GSC tomorrow. Thanks!

Yep, he has done that.

A counselor in our Bishopric is able to successfully reset his LDS account password from the ldsaccount.lds.org website and log-in using the new information, but when he tries to authenticate using lds.org, he is receiving an error message that the user name or password is incorrect. We have even wa...

Not only that, but anyone with rights to MLs can perform a send / receive option. This means that anyone maybe surprised the next time they do work on the computer. It would be beneficial if these notices on when upgrades will occur could be set to a certain time instead of "in a few weeks"...