Search found 274 matches

by sasgrw
Wed Dec 16, 2015 2:58 pm
Forum: MLS Support, Help, and Feedback
Topic: Printing member address labels
Replies: 28
Views: 7817

Re: Printing member address labels

When I try to access that link, I get "The content on this page is restricted to certain roles. LDS Account sign-in is required." I'm the ward clerk and am already signed in. The page shows my name above the "Help Center" left navigation so it knows I'm signed in. And the "a...
by sasgrw
Sun Dec 13, 2015 1:05 pm
Forum: Calendar
Topic: can a ward be shared between stakes with respect to accessing calendars, directories, etc?
Replies: 3
Views: 627

Re: can a ward be shared between stakes with respect to accessing calendars, directories, etc?

A calendar is only one of the items. There's no way to see the leadership of the other ward (relief society presidency, eq, hp, etc) or get a directory of members. As a ward clerk, I can get to the bishopric info via CDOL but I can't see any other leadership. The YSA ward in question essentially cov...
by sasgrw
Sun Dec 13, 2015 11:59 am
Forum: Calendar
Topic: can a ward be shared between stakes with respect to accessing calendars, directories, etc?
Replies: 3
Views: 627

can a ward be shared between stakes with respect to accessing calendars, directories, etc?

Our stake split recently. The YSA ward and a language ward are officially in Stake A. However, they cover several wards in Stake B too. That is, if you live within the boundaries of certain wards in Stake B, you are allowed to attend the YSA or language ward in Stake A (provided, of course, that you...
by sasgrw
Tue Oct 27, 2015 1:50 pm
Forum: Online Donations
Topic: Can't donate online
Replies: 48
Views: 9189

Re: Can't donate online

And it says it can't register him because he's already registered? Any chance that error is correct? Maybe he is registered. Have you tried clicking on the "Forgot your user name?" or "Forgot your password?" links?
by sasgrw
Tue Oct 27, 2015 1:04 pm
Forum: Online Donations
Topic: Can't donate online
Replies: 48
Views: 9189

Re: Can't donate online

Do you have separate email addresses?
by sasgrw
Tue Sep 29, 2015 2:19 pm
Forum: Online Donations
Topic: Can't donate online
Replies: 48
Views: 9189

Re: Can't donate online

SparkyMartin wrote:Is she at least 13 years old?
Yes
by sasgrw
Tue Sep 29, 2015 1:31 pm
Forum: Online Donations
Topic: Can't donate online
Replies: 48
Views: 9189

Re: Can't donate online

She has an email associated with her account. Just to be clear - if she goes into ldsaccount.lds.org and clicks on Contact Settings, she has a email under "Email Address" and not just "Membership Email", correct? That is correct. Does she? Yes, she does. I sent a follow-up posti...
by sasgrw
Sun Sep 27, 2015 6:39 pm
Forum: Online Donations
Topic: Can't donate online
Replies: 48
Views: 9189

Re: Can't donate online

We're having the same problem. I donated just fine by my daughter can't donate. She's getting the same error as the original poster.

She has an email associated with her account.
Her MRN is correct.
She can view the ward directory just fine and she shows up under our family.
by sasgrw
Sun Sep 27, 2015 9:00 am
Forum: MLS Support, Help, and Feedback
Topic: was the "home teacher" column removed from custom reports?
Replies: 1
Views: 622

was the "home teacher" column removed from custom reports?

I had a custom report that I had downloaded from https://tech.lds.org/wiki/Custom_reports_%28MLS%29#Part-member_families a while ago. When I try to run the report now it says it can't do it because there are unsupported columns. It didn't tell me which columns weren't valid anymore and when I edit t...
by sasgrw
Thu Sep 24, 2015 9:02 am
Forum: Online Donations
Topic: Online Donations
Replies: 92
Views: 13432

Re: Online Donations

Good point, although it looks like the "primary" email address and the "membership" email address will soon be merged so maybe that problem will go away.
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