Tech Forum

We have only received the 2020 Book of Mormon 'Come Follow Me' manuals for Individuals and Families in our Ward. I searched on the online store, and do not see the Primary or Sunday School teacher version of these. Does anyone know if those have been or will be released? I ordered them online early...

jdlessley wrote:What OS and version is involved and what version of Member Tools is installed?

Members Tools is for iPhone iOS and I currently have version 3.6.3 installed on my phone.

You should have ordered your 2020 Come Follow Me - Primary and Sunday School curriculum materials several months ago. Ordering it now because the primary and Sunday school presidencies never gave me the amount they want ordered. Would this fall under the clerk’s responsibility to ask how many they ...

If you are using LDS Tools instead of the more current Member Tools (the app icon will just say Tools) then there can be some issues. In Member Tools contact information, photos, and privacy settings can be edited. Sorry I meant to say Member Tools and not LDS tools. It is not updating correctly in...

We are looking at calling a Branch Assistant Clerk. Since we are small enough where it is a general assistant clerk and not specific to finance or membership, what access rights do they have? If I create a custom "assistant clerk", do they have all the access rights as I do as the Branch C...

I tried updating a member's email or phone number and address on LDS Tools but it does not save and update correctly. I have to do it on LCR. Is this correct that any changes to membership records cannot be done on LDS Tools?

I had a member tried cashing a church provided reimbursement check at Walmart and when they ran it through their system, they said that they could not cash the check. Is this correct that locations such as Walmart cannot cash the reimbursement checks? This is an issue because the member is a Mission...

I am going through the cabinets of old paper and would like to know what the retention policy is for keeping paper records. How far back should we keep paper records of such items as tithing deposits, expense reports, finance transactions, etc. Am I ok to throw out and shred any paper that is older ...

I thought I read somewhere that the new 2020 Children and Youth Curriculum packets and teaching materials would be sent to each unit. Has there been some communication on what all 2020 teaching materials and curriculum will be sent to each unit? I know the only one was the new 2020 Come Follow Me - ...

Amount should be equal per youth. Our Ward is doing $40 per youth. So if you have 10 YM and 6 YW you would budget annually $400 for YM and $240 annually for YW? It’s hard to define youths if you are counting active/inactive or just total youths in the attendance roll. Is this correct how you are do...