Tech Forum

If you obtain their MRN and check the Out of Unit box, then put in the MRN in the relevant box, this should bring up information which should include their bank details. This is how it works in the UK. In the U.S. select (check) "Include out of unit" and then click the blue button immedia...

This is most likely related to the web services issue the church is attempting to deal with. Patience and attempting later is recommended. Sometimes waiting for another day other than Sunday may be all you can do.

In the instructions I can select YW in the leadership role drop down, but I don’t see an other assignments section. All I can find is a list of expenses taken from the YM budget, not AMFA When you select LCR > Finance > Budget and change the leadership role to Young Women you should see the Other A...

knutester wrote: ↑Sun Jun 13, 2021 11:55 am I’m having the exact same problem as many others. I’ve changed wards now and I can’t see my new ward because it won’t update my info.

Check with your ward clerk to see if your record has been moved into your new ward.

If you are using the app on Sunday and it is trying to update on Sunday then this is related to the web services issues the Church is experiencing. If you use the app on a weekday and it is not updating you can send feedback by logging onto ChurchofJesusChrist.org and submitting feedback using the f...

Well I spoke too soon. The message is there again in a yellow background on the LCR > Finance Dashboard.

See the 10 June, 2022, notice from the Presiding Bishopric titled Donation Categories Simplification . We are grateful for the continued faithfulness and generosity of members of the Church worldwide. To simplify the donation process, the following changes are being implemented: A new donation categ...

Could you please email the leaders throughout that there are having issues and that at least your working on it. The forum is primarily user-to-user help and support. Those who could make decisions for things like this are not going to see this topic since few, if any, decision makers visit the for...

You should speak to your local leaders for guidance. Specifically, follow the instruction found in General Handbook, 38.8.24 . Members’ Communication with Church Headquarters Church members are discouraged from calling, emailing, or writing letters to General Authorities about doctrinal questions, p...

Contact your ward clerk to get a copy of your individual ordinance summary (IOS). It contains essentially all the information in your membership record. If you want to make changes to your record your ward clerk will have to do that for you. Any of your contact information you can change yourself in...