The Church of Jesus Christ of Latter-day Saints

Speak with the bishop before you do anything. Technically you have no ability of removing her contact information from the Directory or from Member Tools without removing it from her membership record. This is generally not a preferred option as then communication from church headquarters, the stake...

What is the point of responding if you aren't going to be helpful? There appears to be a misunderstanding as to the purpose and charter of the Tech Forum. The Forum is user-to-user help and support. There is no control about what can be posted other than what is covered in the Code of Conduct and t...

All Church-owned desktops ship from the manufacturer with a Microsoft operating system (OS) installed. The only supported OS version is Windows 10 Professional. All clerk computers should have been upgraded to Windows 10 following instructions during the upgrade period. Local Unit Support cannot sup...

The we I was speaking of are those of us who have been around for a while, have technology experience, and have followed the progress of technology in the church. Many of us are now moderators and admins on the Tech Forum. All of us are volunteers with the exception of a few. Some are identified wit...

Thanks for doing some research and troubleshooting. We commonly recommend what you did to others as a solution. And yes, cookies will cause a problem for websites - especially TLS (SSL) encrypted sites. For some reason the church websites are not replacing old cookies on some browsers after an updat...

A donation is only processed once. After it is rejected, or in this case reversed, it would have to be resubmitted.

First create the new donations account by clicking the "Add Donation Account" button. Then make it the default account by clicking the "Make this my default" option. Then delete the old bank account by clicking the trashcan icon in the upper right of the account box.

Follow the instructions in the second post in this thread.

Take a look at the Code of Conduct and the Terms of Use. Both of those links are found at the bottom of every forum page.

Mine is also telling me that I need to connect to internet to load it’s starting content but every other Internet-based application on my iPad is connected to the Internet just fine so it must be something with Aaliyah scriptures. Try the suggestions in sbradshaw's post (9 posts before yours). You ...