The Church of Jesus Christ of Latter-day Saints

. . . I thought one could always recover an account using their membership record number. That option was removed sometime over the past year. There are only two options available now - telephone or email. If those two options are not available or the message states the method tried is not availabl...

BlairLMurri wrote:I look in LCR and I don't see that report anywhere. What am I missing?

The report was initially there for a few days a little over a week ago but was then removed. It has not be restored yet.

For a few days there was a report accessible by the bishop and ward clerk in Leader and Clerk Resources (LCR). That report was withdrawn and has not be returned to LCR yet.

The report was only out for a few days a little over a week ago and then it was removed. It has not reappeared since. There may have been issues that needed to be addressed.

For the last two posters needing to combine accounts or delete and account. You should ask your ward clerk to contact the Global Service Center (GSC) and initiate communications with support. He must initiate the contact and will receive instructions to pass to you on how to contact support.

Are both units in the same stake? What is the visibility setting for the household?

Accessing MORS using the churchofjesuschrist.org My Account and Ward menu link results in the page not found error. Go to Leader and Clerk Resources and use the link for MORS under Applications. The link on the church home page has not been updated but the LCR link has been.

A few questions: How long have you been called to the bishopric? What was your data connection type when you signed back in - WiFi or cellular? Did you have access to Handbook 1 previously?

What web browser are you using? You can do an Internet search for your particular browser for logins and passwords.

When an account is created and the membership record number is not registered with the account then you have indicated you are not a member. This is an act of omission rather than an act of actively indicating you are not a member by checking a setting. Go to Church Account , log in, and check to se...