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by jdlessley
Sun Aug 25, 2019 7:18 pm
Forum: Church Account
Topic: This recovery option is not available for this account.
Replies: 1
Views: 121

Re: This recovery option is not available for this account.

. . . I thought one could always recover an account using their membership record number. That option was removed sometime over the past year. There are only two options available now - telephone or email. If those two options are not available or the message states the method tried is not availabl...
by jdlessley
Sun Aug 25, 2019 7:12 pm
Forum: Reports and Forms
Topic: Protection Training Reports
Replies: 1
Views: 158

Re: Protection Training Reports

BlairLMurri wrote:I look in LCR and I don't see that report anywhere. What am I missing?

The report was initially there for a few days a little over a week ago but was then removed. It has not be restored yet.
by jdlessley
Sun Aug 25, 2019 7:04 pm
Forum: MLS Support, Help, and Feedback
Topic: Tracking Protecting Children and Youth training
Replies: 3
Views: 228

Re: Tracking Protecting Children and Youth training

For a few days there was a report accessible by the bishop and ward clerk in Leader and Clerk Resources (LCR). That report was withdrawn and has not be returned to LCR yet.
by jdlessley
Sun Aug 25, 2019 6:47 pm
Forum: Leader and Clerk Resources
Topic: Where is the Youth Protection Training Report?
Replies: 42
Views: 1204

Re: Where is the Youth Protection Training Report?

The report was only out for a few days a little over a week ago and then it was removed. It has not reappeared since. There may have been issues that needed to be addressed.
by jdlessley
Sun Aug 25, 2019 6:43 pm
Forum: Church Account
Topic: Account already exists
Replies: 9
Views: 573

Re: Account already exists

For the last two posters needing to combine accounts or delete and account. You should ask your ward clerk to contact the Global Service Center (GSC) and initiate communications with support. He must initiate the contact and will receive instructions to pass to you on how to contact support.
by jdlessley
Sun Aug 25, 2019 6:28 pm
Forum: Membership Help
Topic: Issue with out-of-unit member lookup?
Replies: 6
Views: 173

Re: Issue with out-of-unit member lookup?

Are both units in the same stake? What is the visibility setting for the household?
by jdlessley
Sun Aug 25, 2019 6:17 pm
Forum: Church Account
Topic: Missionary online recommemdation system
Replies: 1
Views: 100

Re: Missionary online recommemdation system

Accessing MORS using the churchofjesuschrist.org My Account and Ward menu link results in the page not found error. Go to Leader and Clerk Resources and use the link for MORS under Applications. The link on the church home page has not been updated but the LCR link has been.
by jdlessley
Sat Aug 24, 2019 10:15 am
Forum: Android Gospel Library
Topic: Handbook 1 wont show up
Replies: 2
Views: 78

Re: Handbook 1 wont show up

A few questions: How long have you been called to the bishopric? What was your data connection type when you signed back in - WiFi or cellular? Did you have access to Handbook 1 previously?
by jdlessley
Fri Aug 23, 2019 8:29 pm
Forum: Church Account
Topic: Auto Sign In Function
Replies: 2
Views: 94

Re: Auto Sign In Function

What web browser are you using? You can do an Internet search for your particular browser for logins and passwords.
by jdlessley
Fri Aug 23, 2019 7:54 pm
Forum: Church Account
Topic: Adding member number
Replies: 1
Views: 115

Re: Adding member number

When an account is created and the membership record number is not registered with the account then you have indicated you are not a member. This is an act of omission rather than an act of actively indicating you are not a member by checking a setting. Go to Church Account , log in, and check to se...

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