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by lajackson
Thu Aug 29, 2019 11:08 am
Forum: Mobile Applications
Topic: What is the 'Gospel Living' app? Where is it available?
Replies: 7
Views: 1321

Re: What is the 'Gospel Living' app? Where is it available?

cassandrathom wrote:where did you hear about this?

In the posts before yours in this thread. It seems to be coordinated with the new Children and Youth program that will start in January 2020.
by lajackson
Thu Aug 29, 2019 11:05 am
Forum: Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 461

Re: Teradek video does not always start

Thanks.
by lajackson
Thu Aug 29, 2019 11:03 am
Forum: Main Church Website
Topic: Patriarchal Blessing request sends me to a blank white page
Replies: 2
Views: 127

Re: Patriarchal Blessing request sends me to a blank white page

You might try a different browser. You might check to see that you are not browsing with a privacy or hidden setting. You might check for and disable any popup window blockers. Make sure your membership record number is attached to your Church Account. Speak with your clerk and ask for his assistanc...
by lajackson
Wed Aug 28, 2019 8:07 pm
Forum: Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 461

Re: Teradek video does not always start

If I change it on the Teradek (either at the box or through the interface) it is also asking for the mask and the gateway addresses. I know the IP address I want, but not the others.
by lajackson
Wed Aug 28, 2019 7:42 am
Forum: Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 461

Re: Teradek video does not always start

Give it an IP address in the 192.168.108.2-31 range using TM (ours is 108.20). I did that (108.10) and it worked for over a year. But it was missing from the firewall when I finally thought to look in TM last evening. Something I did on our system was to assign it an IP address, but to also manuall...
by lajackson
Tue Aug 27, 2019 7:05 pm
Forum: Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 461

Re: Teradek video does not always start

The box came up fine in 3.0.7, but after we finished the main test, I upgraded to 3.0.7 and the box still came up just fine. The only problem we had is that we could not access the encoder through its IP address to monitor it and control it. We finally discovered that the permanent IP assignment for...
by lajackson
Tue Aug 27, 2019 4:51 pm
Forum: Webcasting
Topic: Teradek video does not always start
Replies: 15
Views: 461

Re: Teradek video does not always start

I am about to run a test in seven minutes. Our box is still at 3.0.7, and I plan to upgrade it later this evening. If it does not come up with the video, I will upgrade it earlier this evening.

The release notes said 3.0.8 solved a video problem.
by lajackson
Mon Aug 26, 2019 8:17 pm
Forum: Membership Help
Topic: Baby Blessing Certificate for Deceased Child
Replies: 6
Views: 516

Re: Baby Blessing Certificate for Deceased Child

I am in a similar situation trying to print off a blessing certificate for a child that was blessed shortly before she died several years ago. You cannot print the certificate because you no longer have the membership record. Only headquarters would be able to do so. I do not know if they would. Yo...
by lajackson
Mon Aug 26, 2019 12:26 pm
Forum: Local Unit Finance
Topic: Stake Audit automatic OTHER audit exception
Replies: 12
Views: 392

Re: Stake Audit automatic OTHER audit exception

. . . the auditor said he'd find one for us because going too long without one was also a flag. The last auditor said the same thing. If I were an auditor, I might joke about that, and I would certainly do a thorough audit. But I am a firm believer that the way the Church audit system works, that i...
by lajackson
Sun Aug 25, 2019 11:37 am
Forum: Maps
Topic: Sacrament Meeting Time change?
Replies: 11
Views: 7385

Re: Sacrament Meeting Time change?

It looks like our meeting time is updated on LCR under Other > Unit Settings, but it's not showing up when searched for under building locator. Don't see that it needs to be published. It sometimes takes a few days for all of the computers to sync, If the change was made over a week ago, I would se...

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