Search found 63 matches

by slmsz20
Sun Mar 12, 2017 9:39 am
Forum: Clerk Computers
Topic: Sophos not updated since January 2017
Replies: 8
Views: 2097

Sophos not updated since January 2017

Noticed on the clerk computers in my stake that Sophos has stopped updating since January 10, 2017 (the Windows error message popped up for spyware/adware protection). I will call support this week to see what is going on (Sophos installs with the image from the management client, so it's hard to ge...
by slmsz20
Sun Feb 19, 2017 10:52 am
Forum: Clerk Computers
Topic: Windows Store App
Replies: 5
Views: 1409

Re: Windows Store App

Disabling the store completely will also take out the Edge browser. I don't think printing is affected, the old printer settings is still in control panel and you can add or delete drivers that way (I find the Windows 10 default printer menu to be one of the least helpful items that was updated). Th...
by slmsz20
Mon Feb 06, 2017 3:43 pm
Forum: Leader and Clerk Resources
Topic: Foreign language dates on ordinance certificates
Replies: 8
Views: 1190

Re: Foreign language dates on ordinance certificates

We confirmed it's working correctly in safari (if you have a Mac) or Explorer in Windows. So until it's fixed, suggest using either of those browsers (Chrome and firefox generate the PDF in portugese).
by slmsz20
Mon Feb 06, 2017 3:39 pm
Forum: Membership Help
Topic: LDS.org Printing in Portuguese
Replies: 3
Views: 679

Re: LDS.org Printing in Portuguese

Confirm it's working correctly in safari as well. Works correctly in the default browsers of macs and Windows, but not firefox or chrome.
by slmsz20
Sun Feb 05, 2017 7:11 pm
Forum: Leader and Clerk Resources
Topic: Foreign language dates on ordinance certificates
Replies: 8
Views: 1190

Re: Foreign language dates on ordinance certificates

This happens when someone in charge of lcr uploads a buggy update. Several language fields have been corrupted (in my stake everything is printing in Portugese). Cache and history are rarely a cause here (my stake computers are all set to delete cache/history on browser exit). Usually the default lo...
by slmsz20
Sun May 17, 2015 7:07 pm
Forum: Clerk Computers
Topic: Unable to wipe drive
Replies: 3
Views: 2971

Re: Unable to wipe drive

If you are comfortable handling PC parts, you can use an external drive adapter and erase it on another computer. I've found the built-in solution on any windows computer (cipher) or disk utility on a mac does as good a job as any at secure deleting a drive (single pass or multi-pass). The Windows s...
by slmsz20
Sun May 17, 2015 8:50 am
Forum: Clerk Computers
Topic: Sophos Tips
Replies: 0
Views: 798

Sophos Tips

It is a good idea to check the Sophos status from time to time. I have noticed that it will stop auto updating occasionally and sometimes it will get the perma red X through the shield icon. Reinstalling Sophos is the quickest way to resolve these issues. The church recently put a new installer on t...
by slmsz20
Wed Jan 28, 2015 5:23 pm
Forum: MLS Support, Help, and Feedback
Topic: MLS 3.7.4 - organization lists
Replies: 5
Views: 1379

Re: MLS 3.7.4 - organization lists

If I want to print a standard roll or list I can go to the class or roll section. The standard behavior is to print those that are listed in that class. Prospective Elders are not listed in that class (even though they may be listed as Priests). If they were attending church, most whom do not, they ...
by slmsz20
Mon Jan 26, 2015 4:53 pm
Forum: MLS Support, Help, and Feedback
Topic: MLS 3.7.4 - organization lists
Replies: 5
Views: 1379

MLS 3.7.4 - organization lists

3.7.4 is causing a lot of headaches on the member/organization side. I was trying to print a list of our priests which should just pull the priests listed in the class (young men aged 16-18). It was pulling the entire prospective elder list in. Stuff like this is happening in other orgs. I could not...
by slmsz20
Thu Nov 06, 2014 3:58 pm
Forum: MLS Support, Help, and Feedback
Topic: Merge Donors - nonmember to out-of-unit
Replies: 3
Views: 890

Re: Merge Donors - nonmember to out-of-unit

I contacted MLS Clerk support on this issue as well. They told us there is no way to merge records this way, but they said they would forward this to the tech guys. The only way I've been able to get around it, is to create a new out-of-unit record with the MRN and then reassign any donations made t...

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