Tech Forum

I ended up sending a message to membership support at the same time I did the send/receive that contained the erroneous requests. I included the information on the members that I had incorrectly requested the records of, and asked them to disregard the request. That appears to have worked, as only t...

OK, I did something stupid today. For some reason, the records of members of one household in our ward didn't come with the head of household record. So, I sat down with the members membership record and began filling out separate membership requests. Without thinking I entered the information for 2...

We are on the LDS Extended Access, and each of the original sites mentioned in the thread work at our building. The familysearch.org site is timing out.

Well, I've downloaded the 2.9.1 installer and ran it twice with no change. I'm downloading it again, because I'm that stubborn.

EDIT: Nope, no go.

Now, what happens if you restore your desktop backup to your desktop (rebuilding the indexes)? You can make a backup at the file level if you want to preserve your defective database. Not a bad suggestion. Alan, I'd like to hear the results of this, as well as loading the data from a backup of your...

It appears to me that you may have found a bug, albeit one that I have not been able to track down completely. When I run the export using the MLS test database on my home desktop computer, the Organization.csv file is similarly empty (it has just the one row of column headers, with no actual data)...

Our stake is preparing to publish their stake directory. The way they accomplish this is to have each unit perform an export in MLS of the membership and organization data, and then run a perl script against these CSV files to generate PDF's of the directory pages. Our ward was recently formed (2 mo...