Search found 40 matches

by jsorens6
Wed Oct 28, 2020 1:37 pm
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

Update.... FM group is replacing our Teradek unit this week. They haven't been able to figure out what has been causing the problem yet. Fingers crossed!
by jsorens6
Wed Oct 21, 2020 6:57 am
Forum: Other Websites
Topic: CDOL Typo on a unit
Replies: 2
Views: 294

Re: CDOL Typo on a unit

jonesrk wrote:You can submit feedback in CDOL to get that updated

Will do thanks!
by jsorens6
Tue Oct 20, 2020 10:59 am
Forum: Other Websites
Topic: CDOL Typo on a unit
Replies: 2
Views: 294

CDOL Typo on a unit

Unit number 2173638 incorrectly identifies the city that the camp is located in as "Cennersville" it should read "Connersville".

I'm hoping that a post here can it easily corrected.
by jsorens6
Sun Oct 18, 2020 3:49 pm
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

We had this same problem in our satellite rack. We could not isolate or remove it. We have all old analog gear, nothing new or HDMI in that rack other than the scaler for the camera feed to convert video to HDMI. We ended up moving the Teradek to the Chapel and using the audio out from the chapel a...
by jsorens6
Thu Oct 15, 2020 2:06 pm
Forum: Non-Interactive Webcasting
Topic: Recurring events with Church Webcast scheduler
Replies: 19
Views: 1208

Re: Recurring events with Church Webcast scheduler

bartj wrote:Recurring event for the Church webcast solution is being worked on now. We hope to deploy this in the coming weeks.
That's great!
by jsorens6
Thu Oct 15, 2020 12:43 pm
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

Thanks! I was able to put the settings in the teradek to be only left audio input, but I still had the noise. If "Left only" isn't doing it, and the Terakek isn't using the some kind of "combined" setting (camera and audio input), then the problem is somewhere else. Where are yo...
by jsorens6
Thu Oct 15, 2020 12:42 pm
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

Based on your comment above and that you have a Teradek Vidiu, I assume you are in a stake center with a rack of audio/video equipment located somewhere in the bldg (other than the chapel). That is correct, ours is in the library. Listen to these audio noise files (120hz hum and pink noise) to deter...
by jsorens6
Tue Oct 13, 2020 6:28 am
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

Otherwise, you'll need to somehow adapt the mono/left only output into a "stereo" signal. This post by CalS201 shows how to do just that. Thanks! I was able to put the settings in the teradek to be only left audio input, but I still had the noise. I'll go through his post and give that a ...
by jsorens6
Mon Oct 12, 2020 1:09 pm
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Re: Audio troubleshooting - webcast

We are just using the analog audio out straight to the Teradek. The Teradek is expecting a stereo input. If you're just using a 3.5mm stereo cable, then the Teradek's right channel will just "float" and may be the source of the noise. See if there's a setting to use just the left channel ...
by jsorens6
Mon Oct 12, 2020 9:25 am
Forum: Non-Interactive Webcasting
Topic: Audio troubleshooting - webcast
Replies: 21
Views: 1356

Audio troubleshooting - webcast

We held our first successful broadcast of a sacrament meeting yesterday using the webcast system. The only problem we had was a low buzzing, or droning noise on the audio. It wasn't enough to overpower the speaking or organ, but it was constant through the 30 minute broadcast. Based on user feedback...

Go to advanced search