Search found 1764 matches

by scgallafent
Tue Jun 25, 2019 9:15 am
Forum: Member Tools
Topic: Membership Directory does not sync
Replies: 3
Views: 309

Re: Membership Directory does not sync

You live in a location where the default is to not be listed in the directory unless the member explicitly grants permission to be listed in the directory.
by scgallafent
Tue Jun 25, 2019 9:12 am
Forum: Android Member Tools App
Topic: LDS Tools won't complete syncing
Replies: 43
Views: 4468

Re: LDS Tools won't complete syncing

There were server issues on both Sunday (a good portion of the day) and Monday (mid-day for a couple of hours). They should be resolved now. If it is still occurring, it is not likely to be server-related.
by scgallafent
Mon Jun 24, 2019 7:57 pm
Forum: Member Tools
Topic: LDS TOOLS
Replies: 8
Views: 557

Re: LDS TOOLS

I don't know of any issues going on right now.
by scgallafent
Mon Jun 24, 2019 2:02 pm
Forum: Android Member Tools App
Topic: LDS Tools not working after latest update
Replies: 20
Views: 3279

Re: LDS Tools not working after latest update

brad.j.savage wrote:I cannot sync LDS Tools (Member Tools), so it won't let me into the app at all. It says "Preparing to Sync" for about a minute, then says "Tools is not available". Anybody else having this issue?

There were some issues going on when you posted your message. It is working again.
by scgallafent
Mon Jun 24, 2019 2:00 pm
Forum: Church Account
Topic: I can't login to LDS tools and It says that I don't have a MRN but I do
Replies: 2
Views: 289

Re: I can't login to LDS tools and It says that I don't have a MRN but I do

That looks like it is related to some problems that have been occurring with one of the internal services this afternoon. I wouldn't get anxious right now.
by scgallafent
Mon Jun 24, 2019 10:56 am
Forum: Church Account
Topic: MRN is not being accepted with my name
Replies: 3
Views: 370

Re: MRN is not being accepted with my name

My account says I am NOT a member. I put in my correct DOB and MRN and it says it is incorrect or duplicated. The account you are using (holgermyfriend1972) is not associated with your Church membership record. There is another account that is associated with your membership record. Contact your wa...
by scgallafent
Mon Jun 24, 2019 10:36 am
Forum: Leader and Clerk Resources
Topic: STS Now Unable to Access Email Addresses
Replies: 4
Views: 429

Re: STS Now Unable to Access Email Addresses

russellhltn wrote:The STS does have access to cdol.lds.org, which I think you'll find useful. Although, I'm a little concerned it's still on the "lds.org" domain, which makes me wonder about it's future.

It just hasn't been migrated to the new domain yet.
by scgallafent
Mon Jun 24, 2019 10:00 am
Forum: MLS Support, Help, and Feedback
Topic: Get all fields for members, limited to 14 columns
Replies: 11
Views: 858

Re: Get all fields for members, limited to 14 columns

EbenVisher wrote:The issue is the reporting mechanism, not security.

Security is an issue. You having the ability to generate a report is not the same as you having the ability to export a significant chunk of data and store it on an unsecured workstation.
by scgallafent
Mon Jun 24, 2019 7:46 am
Forum: Member Tools
Topic: Tools down for updates on sunday
Replies: 5
Views: 552

Re: Tools down for updates on sunday

It seems that some in Technology don't know that church sites, as well as members are actively using church sites such as Lds.org and member tools on Sunday morning. This causes a problem with record keeping in all it's forms for the staff at Stake, Ward, Branch and Mission locations as well as mem...
by scgallafent
Wed Jun 19, 2019 12:27 pm
Forum: Membership Help
Topic: Missionary not listed in Ward Missionary List
Replies: 16
Views: 1223

Re: Missionary not listed in Ward Missionary List

In the meantime, I'd suggest donating to the "Ward Missionary Fund". The clerk can transfer the funds later after the account is set up. This will only work if the donor and the missionary are in the same ward, since there's no way to donate to the generic Ward Missionary Fund in a differ...

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