Tech Forum

That's the problem then. The LUWS home page is obviously designed to render in quirks mode (it doesn't have a DOCTYPE declaration at the top). By adding the X-UA-Compatible meta tag with a value of IE=7 you've forced IE8 to render the page in IE7 standards mode instead. The appropriate change would...

In order to allow more time to gracefully update legacy sites like LUWS from IE7 compatibility to IE8 the following meta tag was inserted into each page's head section:
<meta http-equiv="X-UA-Compatible" content="IE=7" />

Question: I never saw the test Email inspite of the fact that I'm the Stake Administrator and have LUWS flagged to send inquires to me. I've checked my junk mail and nothing. Was this message actually sent to ALL administrators? How do you identify the admins? This particular test message was sent ...

This email was in fact a test email broadcast sent out to stake administrators in an effort to verify functionality on a back-end tool that allows church headquarters to send an email to all stake administrators. It is very likely in the next week that one or more of these test emails will arrive ag...

dmaynes wrote:I assume the code release has happened now, because the errors in user names were all fixed about a week ago on my ward's website.

You assume correctly.

Yes, I've been copying and pasting. Perhaps I'll have to take an extra step, copy and paste the message into Notepad and then to the broadcast. (I'm copying emails that others have sent me to send out). I still don't know why the paragraphs do what they do. I am pretty certain it does that even whe...

The LDS Account information is not transferred into the LUWS system until the user actually signs in to the ward website. While a user may have separately created an LDS Account and have a current LUWS account, if they haven't signed on to LUWS since the migration to LDS Account began, their accoun...

dmaynes wrote:Some of the errors have now been fixed in this display page.

This is not due to a code release, which is still pending. This is due to users updating their preferred name or their old LUWS person names (first, middle, and last).

RussellHltn wrote:...I'd have to think that more then likely they have the same root cause.

They do have the same root cause. It is being worked on and the fix will be released as soon as it can be.

AileneRHerrick wrote:So then, how do you contact Clerk Support? Sorry, I guess not being a clerk, I don't have access to information that I might otherwise have access to.

Start at http://clerk.lds.org