Search found 226 matches

by childsdj
Mon Dec 06, 2010 3:27 pm
Forum: General Clerk Discussions
Topic: Local Unit Support Hours
Replies: 21
Views: 4758

It is hard to time things just right for everyone. Your 9 p.m. is 8 p.m. in California and 3 p.m. in Hawaii, etc. There is also a small number of people who actually do this support. There have also been directives to not work on Sunday, but our Saturday is actually part of Australia's Sunday, etc. ...
by childsdj
Wed Dec 01, 2010 10:41 am
Forum: MLS Support, Help, and Feedback
Topic: Donations show on YTD summary but not Tithing Settlement statement
Replies: 3
Views: 1312

If this is a big issue, I would call support. There is a known issue with this, but a file was sent down last weekend that should fix this problem.
by childsdj
Tue Nov 30, 2010 10:07 pm
Forum: Clerk Computers
Topic: Sophos Install
Replies: 4
Views: 1356

Please let me know if you see the message again and I will look into it.
by childsdj
Tue Nov 30, 2010 4:22 pm
Forum: Clerk Computers
Topic: Sophos Install
Replies: 4
Views: 1356

Check and see if you still have Symantec installed on your computer in control panel. As long as the live update program and Symantec anti virus program are uninstalled and Sophos is installed you shouldn't receive that message anymore. Like Alan says, you shouldn't need any password once it is inst...
by childsdj
Wed Nov 24, 2010 9:36 pm
Forum: Membership Help
Topic: Adding Notations to Moved Records
Replies: 3
Views: 1175

My bishop asked me to find out about this. He wanted to add a notation to a membership record which we were moving from our ward. The notation would have referenced this member's current church status. In the end all we could find that MLS would allow was to check the "contact prior bishop&quo...
by childsdj
Wed Nov 17, 2010 8:50 pm
Forum: Classic Ward & Stake Sites (LUWS)
Topic: New Ward Clerk--Ward has 0 tech history!
Replies: 9
Views: 2746

You just need to get your stake administrator to add you or whomever your bishop designates as a ward administrator for your ward's site. You will then be able to update it.
by childsdj
Tue Nov 16, 2010 11:11 am
Forum: MLS Support, Help, and Feedback
Topic: Mls 3.2.4
Replies: 26
Views: 6797

Is there a way to request that this be reconsidered? I know that our stake presidency and bishoprics in our stake actually depend on having the MRN in the tools that they use. It is very handy during temple reccommend interviews to verify that the number is correctly entered on the reccommend. At t...
by childsdj
Mon Nov 15, 2010 6:15 pm
Forum: MLS Support, Help, and Feedback
Topic: Missing Checks after CUBS
Replies: 3
Views: 933

What version of MLS are you using and what operating system?
by childsdj
Mon Nov 15, 2010 12:49 pm
Forum: MLS Support, Help, and Feedback
Topic: Mls 3.2.4
Replies: 26
Views: 6797

I suggest that the immediate action required is to find out if this is a bug or a deliberate design change. Presumably, those units who are in the 3.3.0 beta program have the standing to report bugs in the version. If it is a bug, it obviously needs to be fixed before production release. If this is...
by childsdj
Tue Nov 09, 2010 2:20 pm
Forum: MLS Support, Help, and Feedback
Topic: Mls 3.2.4
Replies: 26
Views: 6797

Yes. Thank you. I noticed the current download version of the beta is 3.3.0b3. Is that the updated version or will a b4 be released? Do you happen to have the release notes for this version? It would be useful to see what issues have been addressed. There will be a b4 version should be released wit...

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