Tech Forum

Dishes at one of our buildings have been removed, but I can't seem to find information on how we should remove the receivers. I'd love to free up that space in our AV cabinet.

Can buildings that have had dishes removed also remove receivers?
If so, should we arrange for FM to pick them up?

Second: with the move to doing more and more through the website, I have been frustrated with the fact that I no longer can see exactly what the users are seeing when they contact me for support. Exactly this. I just found this post while trying to figure out how to help our Patriarch. When I go to...

We have a ward that has multiple users on their paid Zoom account (not yet migrated to church billing). This has been useful to allow organizations to schedule meetings without their being able to see the bishop's schedule of interviews. Will it be possible to continue having multiple users on their...

Less than a dozen I assume. I only have access to one of the accounts.

I'm getting an error "Cannot create a new Zoom Account." when trying to transfer the Zoom account for our Edmonds ward. The site says to come to the forum for help, so here I am. This post in another related topic explains your options. Thanks, that post alone didn't help, but some others...

Can someone confirm if enrolling an account that already exists means you'd have to reschedule existing recurring meetings? The "Transfer" PDF says "Following the steps provided below will: - Cancel locally purchased Zoom account" but I'm hoping that actually it just cancels the ...

I'm getting an error "Cannot create a new Zoom Account." when trying to transfer the Zoom account for our Edmonds ward. The site says to come to the forum for help, so here I am.

Ah, no. Now I can't send / receive changes. I'm calling support.

I have reinstalled MLS and restored from a backup. Looks okay now.

Mine is not going so well. I got back the users, but when I try to log in I get a NullPointerException.