Search found 66 matches

by bartj
Fri Sep 07, 2018 2:38 pm
Forum: Meetinghouse Internet
Topic: Clerk PC DNS Configuration
Replies: 0
Views: 807

Clerk PC DNS Configuration

A recent change to the meetinghouse network may have caused a clerk or family history computer to lose connectivity or its ability to browse the internet. The Domain Name System (DNS) provider for the church has been changed and may require a change to your network settings. Only a select number of ...
by bartj
Thu Sep 06, 2018 7:20 am
Forum: Meetinghouse Internet
Topic: New Successful Filter Test Page
Replies: 1
Views: 1010

New Successful Filter Test Page

Please note that the successful filtering test page for filter.lds.org has changed with the new filtering solution. There is an article available on MHTech that directs individuals on how to test their meetinghouse filtering and what results they should expect to receive - https://www.lds.org/help/s...
by bartj
Tue Sep 04, 2018 10:29 am
Forum: Meetinghouse Internet
Topic: Filtering Options
Replies: 4
Views: 1174

Re: Filtering Options

If there are specific applications or domains you feel should be blocked/unblocked on any given filtering policy you can provided that feedback in TM for review - https://www.lds.org/help/support/meetinghouse-technology/internet/filtering-feedback?lang=eng. Not all requests will be approved but all ...
by bartj
Thu Aug 30, 2018 2:46 pm
Forum: Meetinghouse Internet
Topic: Meetinghouse DNS Setting Changes
Replies: 25
Views: 4173

Re: Meetinghouse DNS Setting Changes

Mikerowaved wrote:I'm hoping there will be some overlap in using either the old or new DNS addresses.


Devices with the old settings should continue to work for at least another week or two. The old DNS services are still available and the firewall rules allowing traffic to these services have not been removed.
by bartj
Thu Aug 30, 2018 1:07 pm
Forum: Meetinghouse Internet
Topic: Meetinghouse DNS Setting Changes
Replies: 25
Views: 4173

Re: Meetinghouse DNS Setting Changes

A few things..... - A direct message to STSs is in the works. This type of communication is a little more difficult and time consuming to get out than messages on TM and this forum. - The network IP address will not need to be changed, this is specific to the DNS addresses. - A change will be sent o...
by bartj
Wed Aug 29, 2018 10:37 am
Forum: Meetinghouse Internet
Topic: Meetinghouse DNS Setting Changes
Replies: 25
Views: 4173

Re: Meetinghouse DNS Setting Changes

All zones will be impacted as part of this change.
by bartj
Wed Aug 29, 2018 6:52 am
Forum: Meetinghouse Internet
Topic: Meetinghouse DNS Setting Changes
Replies: 25
Views: 4173

Meetinghouse DNS Setting Changes

Impacted service(s): Meetinghouse devices statically assigned DNS settings. Summary of work: Church Networking Team will be changing the DNS settings on Church managed firewalls. Expected start: US/Canada - August 28, 2018 at 09:00 MST International Areas – September 4, 2018 at 09:00MST Expected co...
by bartj
Thu Aug 23, 2018 6:36 pm
Forum: Meetinghouse Internet
Topic: WiFi Password changed April 1st
Replies: 16
Views: 38214

Re: WiFi Password changed April 1st

The wifi password is not changing. Although local control of the password is not currently available, there are additional (more restrictive) filtering policies stakes can use if they are having bandwidth issues. More information on this is available on MHTech - https://www.lds.org/help/support/meet...
by bartj
Thu Aug 23, 2018 6:22 pm
Forum: Meetinghouse Internet
Topic: WiFi "attack on your network" message for LDS Access
Replies: 5
Views: 2751

Re: WiFi "attack on your network" message for LDS Access

I'd recommend you contact the Global Service Center (1-855-537-4357). They likely won't be able to help you resolve it on the first call but can escalate to 2nd level for additional support.
by bartj
Mon Aug 20, 2018 7:25 am
Forum: Meetinghouse Internet
Topic: Why is Ninite.com Blocked?
Replies: 7
Views: 2657

Re: Why is Ninite.com Blocked?

I just successfully tested the filtering feedback tool in Technology Manager. Submit your feedback using this tool and your request will be reviewed. Here's a link with more information - https://www.lds.org/help/support/meetin ... k?lang=eng.

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