Search found 66 matches

by bartj
Thu Oct 26, 2017 8:47 am
Forum: Meetinghouse Internet
Topic: Meetinghouse Remote Management Issues
Replies: 3
Views: 1230

Meetinghouse Remote Management Issues

We are currently experiencing problems related to remote management of meetinghouse networks via Technology Manager in United States and Canada. Church networking is aware of the problem and are working on the problem. This will impact the special purpose and facility zones and the ability to manage...
by bartj
Thu Oct 19, 2017 11:03 am
Forum: Meetinghouse Internet
Topic: Meetinghouse Internet Problems
Replies: 70
Views: 32075

Re: Meetinghouse Internet Problems

We have updated the instructions based on more field experience. This update has been posted on tm.lds.org.
by bartj
Thu Oct 19, 2017 5:13 am
Forum: Meetinghouse Internet
Topic: Meetinghouse Internet Problems
Replies: 70
Views: 32075

Re: Meetinghouse Internet Problems

Revised additional steps if the initial reset does not work: If the process above does not resolve the problem try first rebooting the modem by powering it off for 30 seconds. Then pull the network cables out of ports 1, 2, 3, and 4 of the firewall, reboot the firewall (unplug and plug back in), and...
by bartj
Wed Oct 18, 2017 7:01 pm
Forum: Meetinghouse Internet
Topic: Meetinghouse Internet Problems
Replies: 70
Views: 32075

Re: Meetinghouse Internet Problems

If the process above does not resolve the problem try pulling the network cables out of ports 1, 2, 3, and 4 of the firewall and repeat the steps above. Do not remove the Internet cable. It may also be beneficial at this point to reboot the firewall at this point. It is critical the cables go back i...
by bartj
Wed Oct 18, 2017 6:30 pm
Forum: Meetinghouse Internet
Topic: Meetinghouse Internet Problems
Replies: 70
Views: 32075

Meetinghouse Internet Problems

We are still experiencing connection issues with the Meetinghouse firewall system. The Church and our vendors are continuing to work on the firewall issue but unfortunately do not yet know the root cause. If your building is having internet issues (cannot connect to internet or if your building is s...
by bartj
Tue Sep 13, 2016 9:16 am
Forum: Broadcasts and Conferences
Topic: Philadelphia Temple Dedication
Replies: 6
Views: 1523

Re: Philadelphia Temple Dedication

Currently closed captioning is available for the cultural celebration but not the temple dedication.

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