The Church of Jesus Christ of Latter-day Saints

It might be the standard "Sunday server overload" at church HQ (I think it is actually a process bottleneck rather than server overload, but that's just a hunch). The result is the same and is common on Sundays. We saw random messages like that today trying to print a reimbursement check a...

The correct email is on this page: https://permissions.lds.org/, which lists the general permissions.
permissions@churchofjesuschrist.org

There is a button on the page to create a permission request for something not covered.

We have no issues with it. Individuals who have taken the training appear correctly. Our Bishop was one of the first to complete when the training first became available. He did not show up on the first report that was only available for a few hours but when the report came back online, he was ther...

My wife is primary president and can't see the report. It seems like it would be helpful for the primary president to have access. Your clerk can provide it filtered to just the Primary organization. No, it isn't self-help, but it isn't a huge deal. I handed each organization their reports today in...

I am having several members contact me saying they are getting an error message that indicates their account needs to be linked with their membership numbers. However, they’ve checked and their accounts are already linked. Anyone else come across this issue and found a solution? The solution is for...

Short of asking your Stake President to bring it up in his coordinating counsel, the Global Service Desk and feedback from the Ministering page are the official support channels for the church. You will probably need to wait for them sort it out.

If this is related to the Youth Protection training, other posts have indicated there is a software bug that they are working on. I recommend you give it a few days and try again. The request was to complete the training by the end of September so there is still time to accomplish it - it only takes...

Lists provided aren't adequate. Not by a long way. I recommend you provide feedback from the custom report page and identify the kind of custom report you need (what information and columns are needed). Feedback is read and passed to those who make the decisions for what the programmers work on. Th...

I recommend reporting the training not being recorded via feedback. It is possible they can see the completion and get it linked to your membership record (I have no understanding of the back-office database processes at the church). At best, it will be fixed. At worst, you will need to take the 15-...

Still a problem this morning. I guess I'll mention it to our local leadership and hopefully they can pass it along up the chain. According to the post just before yours, they have identified the problem and are working on it. There is nothing anyone can do now but be patient. The request was to com...