Search found 25 matches

by landbeck
Sun May 26, 2019 3:25 am
Forum: Clerk Computers
Topic: Sophos update failure
Replies: 13
Views: 3161

Re: Sophos update failure

Due to the following; 1) the complete lack of official response (or even notice of what on earth was occurring) the LAST time this happened, and 2) the fact that it has happened so many times to so many people (given the breadth of other similar items exactly like this one that I am seeing here), an...
by landbeck
Sun May 19, 2019 3:38 am
Forum: Clerk Computers
Topic: Sophos update failure
Replies: 13
Views: 3161

Re: Sophos update failure

The exact same thing is happening again, lo these 11 months later.

I've been getting the error for two weeks in a row now.
by landbeck
Wed Oct 24, 2018 12:13 pm
Forum: Membership Help
Topic: Searching/Updating Member Records
Replies: 4
Views: 863

Re: Searching/Updating Member Records

make sure you are looking at the posting date and not the date the user joined The posts from the first link are all from 2016 The posts from the second link are all from 2018 This is officially to most amusing self-stumble I have made today. Thank you again for the links, and thank you doubly to t...
by landbeck
Wed Oct 24, 2018 11:18 am
Forum: Membership Help
Topic: Searching/Updating Member Records
Replies: 4
Views: 863

Re: Searching/Updating Member Records

There are several existing threads about this that would be worth reading. Here are a couple you can start with: Thank you, and while I appreciate the effort and research finding those threads would have taken, they are both nearly (or actually) a decade old. We have just recently had some records ...
by landbeck
Wed Oct 24, 2018 4:41 am
Forum: Membership Help
Topic: Searching/Updating Member Records
Replies: 4
Views: 863

Searching/Updating Member Records

I'm wondering if it would be worth the cost to spend funds on one of the online services to find out current information on some of the unseen folks on our records. I would love to hear any examples or stories, whether warning about what NOT to do, or anything that anyone has found was a best practi...
by landbeck
Sun Jun 24, 2018 3:06 am
Forum: Clerk Computers
Topic: Sophos update failure
Replies: 13
Views: 3161

Re: Sophos update failure

Dogged determination seems to have won this fight. This morning, clicking the "Update now" option worked. It connected, downloaded an update, and is happy.

No more reminding red exclamation points in the lower right-hand side of the screen. So far!
by landbeck
Fri Jun 15, 2018 2:13 am
Forum: Clerk Computers
Topic: Sophos update failure
Replies: 13
Views: 3161

Re: Sophos update failure

No joy. Unless the servers have remained down all week, or are overloading this morning at 3am Mountain-time, that is not the problem. Still no joy, message is still "Could not contact server" So we are going to just operate with a failing anti-virus program until the computer decides to s...
by landbeck
Sun Jun 10, 2018 8:17 am
Forum: Clerk Computers
Topic: Sophos update failure
Replies: 13
Views: 3161

Sophos update failure

For the last several months, I (the Ward Clerk) have been manually update our Sophos Anti-virus software by right-clicking the Sophos icon on the tray, and selecting the option to "Update now" Most days, it has been taking several, sometimes dozens, of attempts to actually download the upd...
by landbeck
Sun Feb 18, 2018 9:37 am
Forum: Reports and Forms
Topic: Is there a way to print the Primary Advancement Certificate in advance of the child's 12th birthday?
Replies: 7
Views: 2919

Is there a way to print the Primary Advancement Certificate in advance of the child's 12th birthday?

I was in a horrific car accident about 8 months ago, which severely disrupted my memory. So I *remember * printing the Advancement Certificates last year (after refreshing my memory, I finally found the LCR page, Reports - Certificates got me to here https://www.lds.org/mls/mbr/records/certificates/...
by landbeck
Sat Feb 18, 2017 9:22 am
Forum: General Discussions
Topic: Online Access to "Community Service Guidebook" and the "JustServe Supplement"
Replies: 18
Views: 5720

Re: Online Access to "Community Service Guidebook" and the "JustServe Supplement"

Or are they only accessible if we buy them from the store or have device with the lds app installed? They are accessible if you have a calling that requires it. Once they are given access by their calling, *where* do they go to access it? Usually, I can find a url that links to the page for a docum...

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