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"Cast to a nearby device" issue

Posted: Mon Jan 30, 2017 9:19 pm
by jared_glenn
Over the last week or two the Gospel Library App on my phone has had some problematic issues, but yesterday they rendered the app unusable. Since then, every time I attempt to open a section of text the app requests that I "Cast to a nearby device" for some reason. In an attempt to overcome the issue, I uninstalled and reinstalled the app, and, when that didn't work, I tried re-installation a second time. I even tried to comply with the instructions and cast to my television, but that didn't work either.

At this point, I'm unsure what to do. I found a lot of instances of this happening in the app store reviews, but I can't seem to find a solution elsewhere online. While I certainly disliked the force closes, I could still soldier through that - but this problem essentially bars me from the app.

Please, if anyone knows of a way to overcome this issue, I'd be very grateful for your help.

Thank you!

Jared

Re: "Cast to a nearby device" issue

Posted: Mon Jan 30, 2017 11:01 pm
by MelissaBaugh
We're having the same issue on an Android phone as well. We haven't yet discovered a work around but it makes us unable to read at all and we can't cast to another device because no other device ID showing any kind of pin anyway. I just want to read before bed :cry: I really like the Gospel Library app besides this issue though.

Re: "Cast to a nearby device" issue

Posted: Mon Jan 30, 2017 11:26 pm
by kirkmarcuscardon
My wife and I have had the same issue on our phones. She was able to uninstall and then reinstall the app and it seemed to fix the issue for her. I have tried to do the same but the issue has not gone away. I too would like to know if anyone has been able to make the "cast to a nearby device" pop-up stop and how.

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 12:14 am
by kevinkjohn
I'm having the same issue on an LGV20. Please fix!

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 2:54 am
by xagreus
Same issue here (Android).

I've found that if I put my phone in Airplane Mode, I'm able to use the app without the "Cast to a nearby device" popup. But then I can't download additional content, so I'm stuck with what I've downloaded previously.

Wish I could just download the old version of the app, since I'm not a fan of this version (I don't like how it opens multiple windows). But that's not likely, so Im looking forward to the bug fix!

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 5:49 am
by haveden
Super annoying. Doesn't feel like an upgrade.

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 6:23 am
by ellispalmer
I have put the phone (Moto 4G) in "Airplane Mode" and that has stopped the pop-up messages.
I am sure this will cause other problems when the program has to download something.
Make sure to turn off "Airplane Mode" when you exit the program.
Good Luck - Hope this gets fixed soon.

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 6:35 am
by infarctus
I have this same problem. How funny, studying the scriptures is thwarted by a technical glich. Maybe I need to go old school, never had this problem with a book...

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 9:17 am
by sbradshaw
This problem isn't limited to Gospel Library – it has popped up for other apps that support Chromecast as well, and has to do with the latest Google support libraries that are bundled in the app. I haven't seen the problem myself, but I've heard that disabling Bluetooth might stop the popup, while the developers are working on a fix. (Bluetooth is one of the things that gets disabled when you turn on airplane mode.)

Re: "Cast to a nearby device" issue

Posted: Tue Jan 31, 2017 9:23 am
by sbradshaw
infarctus wrote:Maybe I need to go old school, never had this problem with a book...

On the other hand, you never had night theme, tappable footnotes, audio, search, copy/paste, unlimited notebooks and bookmarks, history, and thousands of books, manuals, and magazines in your paper scriptures. :)