marshallcl wrote:iPad Pro 9.7 inch, running iPad OS 14.1. Since updating Gospel Library to version 5.10.0 three days ago, the app crashes on loading. The splash screen with the Christus icon appears for about 12 seconds, then vanishes. I cannot get it to open. I have been using the Gospel Library app since it was first available, without any problems until now. I am reluctant to delete and reinstall, in case I lose my extensive marking, annotations and data, which is a warning Apple gives when considering this option. Don't know what to do next. Library on my iPad was the centre of my daily gospel study. The app still works on my iPhone running iOS 14.1 (but screen too small for regular study.)
birdfeeder wrote:My gospel app won’t load as of today. The icon turns on for a few seconds, then turns off. I don’t want to reload the app as I have almost the whole Book of Mormon marked and don’t want to lose it. What can I do?
Are you still having this issue?
If you go to Study.ChurchofJesusChrist.org or Notes.ChurchofJesusChrist.org, you can check to see if you recent notes and highlights are there – if they are, you shouldn't need to worry about losing them by deleting and reinstalling the app. That said, deleting and reinstalling the app would remove any screens or study plans you have, as well as any downloaded media you might have, which isn't ideal...