I realize that this app is being developed by volunteers, but are we realistically within a time frame of "several weeks" and not "several months" (if not more)?
Yes. Those who have participated in the tablet beta can testify just how fast development has gone over the course of its beta.
I know that the beta has never worked properly on Windows Phone platform up to this point
There has yet to be a public beta on Windows 10 Mobile and nearly no dedicated development has been done for the platform. What users have been seeing so far is just the result of the Universal Windows Platform. Now that our tablet app is out, we're turning our attention to phones. Development will accelerate dramatically.
I relied quite heavily on the older Windows 8.1 version of the app, so having no working version of the app is problematic.
I can understand that. We were also quite upset when the Windows Store decided to replace our functional 8.1 app on phones with the Windows 10 Mobile app that we hadn't even prepare for the start of a public beta.
(1) There is now no working version of the Gospel Library for Windows Mobile.
For many users, even though it's in a bit of a rough state, the app does
work, even if the UI isn't ideal. In fact, several users have sent emails in saying how much they love the new app compared with the old. The biggest limiter right now is those who hit the "Busy" error during initial startup.
No, we aren't. That is because we already know
about the critical issues on phones and have yet to start beta testing. After our meeting on Saturday morning, it's likely we'll begin openly testing and taking feedback anyway, because of the issue the Windows Store has caused us. We did not want
to start testing yet because we know the app has some critical issues and some UI problems. We wanted to fix those before we got hundreds of emails about things we already know about anyway. We know users are excited about movement in the app and are anxious to begin sending in reports, but at this point, it's not helpful. We're already frustrated with the Windows Store right now and would rather expend our efforts on fixing what we know is broken than being told that the media features aren't appearing, tabs are gone, and the help guide doesn't relate at all to the app. We're aware. There's frustration all around, both on the team and in our userbase. We specifically told the Windows Store to NOT release the 18.104.22.168 update to phones, and you're seeing just how well that's worked. The Windows Store fiasco has caused us to get stuck in this unfortunate limbo. We're working to escape it as fast as we can.
How do you know whether you've fixed something if you refuse to listen when things are broken?
Once we begin open testing, we'll take it all in. As mentioned above, we haven't started testing on Windows 10 Mobile and haven't started even working on the bugs we know about. No user has reported bugs we don't already know about on mobile. Even though we're not actively taking feedback on mobile right now doesn't mean we're not still keeping an eye on the issues with the app. The Windows Store issue is causing us all sorts of grief. We're working to deal with the issue as fast as we can. Once we've made an effort to fix the issues, we'll ask our users if they've gone away.
It would be nice if I could just hop on Github, grab the code, fix the issue, and submit a PR myself.
The Gospel Library for Windows project is open to the public. Gospel Library Windows at tech.lds.org/projects. You'll need a current MSDN suscription, but if you contribute actively to the project, we have ways to work with you on it. We use Visual Studio Online.
Yeah, me too.
Understand that this was not our choice to release before we knew the app was ready and that we're working to improve the app for everyone. We're frustrated, too.