Tools Not syncing
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Tools Not syncing
My tools app will not synch. Just keeps saying there is an error. I tried deleting the app and reinstalling and now it won't even sync at all and I have nothing in my tools. Anyone else having this problem. Any kind of a fix? Thanks in advance for any help!
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Re: Tools Not syncing
What is your operating system and version? What version of Member Tools do you have installed?
If you check this forum's Member Tools sub-forum for your device type (iOS, Android) sub-forum there are several threads (topics) for syncing issues. You may find your specific issue and discussion there.
If you check this forum's Member Tools sub-forum for your device type (iOS, Android) sub-forum there are several threads (topics) for syncing issues. You may find your specific issue and discussion there.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Tools Not syncing
I'm seeing this too. I submitted feedback through the app to open a ticket. I suspect there's a system issue as my wife is seeing this on her account as well.
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Re: Tools Not syncing
Same problem going on for a few days. I have been using Tools for a long time and recently experienced this issue. I am still unable to sync. iOS 13.4.1, iPhone Xs
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Re: Tools Not syncing
Automatic sync worked for me overnight but manual sync fails.
MT 4.0.1 Android
MT 4.0.1 Android
Assistant Ward Clerk
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Re: Tools Not syncing
I heard back from the ticket I opened through the app. It's a known issue they're working on, but no ETA.
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Re: Tools Not syncing
My tools is my letting me sync when I log in and it is telling me error downloading and I got version 3.4 on an Iphone 7 ios 13.4.1 and on my ipad mini with the ios 12.4
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Re: Tools Not syncing
Again for a 2nd day auto sync worked during the night but then the auto update fails when I open MT or attempt a manual sync.klricks wrote:Automatic sync worked for me overnight but manual sync fails.
MT 4.0.1 Android
Assistant Ward Clerk
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Re: Tools Not syncing
viewtopic.php?f=118&t=36448&start=10#p210358klricks wrote:Again for a 2nd day auto sync worked during the night but then the auto update fails when I open MT or attempt a manual sync.
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Re: Tools Not syncing
My MT was just updated to version 4.0.2
Auto and manual sync is now working for me.
Auto and manual sync is now working for me.
Assistant Ward Clerk